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The Seductions Of Clicking: How The Internet Can Make It Harder To Act
Without online technologies, Barack Obama would never have gotten past the primaries. Had Facebook, YouTube, texting, a 13-million name email list and a website developed by Facebook co-founder Chris Hughes been absent from his campaign, he would never have raised enough money, been seen and heard by enough people, or enlisted enough volunteers. Yet progressive hopes are faltering, not only because of Obama's compromises and mistakes and Republican intransigence, but also because far too many of his supporters have come to believe they can act exclusively through these online technologies, to the exclusion of face-to-face politics.
Think about your own political participation since Obama took office, and compare it to 2008. You've probably signed online petitions, clicked to contact your representatives, maybe commented on political blogs. These are valuable activities. I do some most every day. But they aren't the same as knocking on doors, making phone calls, talking politics with people who may disagree with you, and doing all the other things that created the 2006 and 2008 Democratic victories. They also aren't the same as rallying in the streets, attending town meetings, picketing the offices of predatory corporations or destructive politicians, or working in other visible ways to shift America's political culture and pressure on our elected officials to genuinely address our urgent crises. Since November 2008 it's been the political right that's largely dominated public discussion, even though their policies have created our vast array of problems to begin with. Of course they have the advantage of a shameless echo chamber, from Andrew Breitbart to Rush Limbaugh and Fox. But the grassroots right has also been more active on the ground, while those of us who helped elect Obama have acted in mostly virtual ways, leaving us all too often invisible and unheard.
This dual aspect of online engagement isn't new. It's been building since the Internet came of age. But it's worth looking both at how technologies that we now take as for granted as the air we breathe have both empowered us politically and created new traps.
We now expect that organizations that would once have reached us through expensive mailings or time to contact us via the internet. As action alerts arrive in our inbox, we click and sign, and our Congressional representative receives the letter or petition du jour. Or a group we support sends out a video of an ad it wants to run on network television, we donate $25 (along with 10,000 others), and it shows up in its audience's living rooms two days later. The founder of the Students for Barack Obama Facebook group mined the site for references to Obama, and grew her organization into a 150,000-name list while barely leaving her campus in Maine. Where Daniel Ellsberg had to laboriously copy 7,000 pages of the Pentagon Papers, WikiLeaks can make enormously consequential buried documents available near-instantly.
Our online networks build on what sociologist Mark Granovetter called "the strength of weak ties." Older forms of community built on distinct local networks where people knew each other face-to-face, but where reaching out beyond those they saw day-to-day was harder. Our new tools make it easy to maintain far looser networks that we can continue to easily nurture. As Gideon Rosenblatt of the environmental group Groundwire points out, "these networks of weak ties can be put into action on a moment's notice, enabling online social change efforts to go viral at a speed and on a scale never previously possible." We take for granted our ability to link overlapping circles of friends and acquaintances in a manner until recently inconceivable.
For all its strengths, though, online activism has its limits. True, we can pass on information to friends who are on the fence about issues or haven't yet gotten involved. But most of what we do with the new tools reaches the unconvinced only fleetingly, and in a way that's often too peripheral to engage them. Because the threshold of response is so low, the representatives to whom we send our online petitions and automated emails can readily discount them. Even those who know us can become so saturated that they dread hearing from us. So while our forwarding, clicking, and networking can help us reach out and be heard, the Internet furthers social and political engagement only when it's used alongside other approaches. It's all-too-tempting to assume that because we've clicked on a petition on a given day, that's all the political involvement we need.
MoveOn's election efforts illustrate the challenge of persuading people to act offline. In 2006, the organization mobilized roughly 100,000 members to call Democratic-leaning voters who had a history of only showing up intermittently at the polls. Although follow-up studies suggested these calls made a major difference, just three percent of the organization's members participated. Most didn't make the leap from clicking and sending to picking up the phone or knocking on a door. In 2008, MoveOn created a massive phone bank where members called other members and encouraged them to participate--and managed to get a fifth of its members involved. But it took this older and more personal technology to do so. The organization and others continue to try to involve people face-to-face through efforts like their local MoveOn Councils and August 10 rallies against the corruption of American politics by money, but it will always take more than emails to get large number of people to participate.
We resist these more challenging forms of involvement because of vulnerability. We're invisible when we click, even if our name is attached to a letter or petition. If people disagree with us, we don't see their faces or hear their voices. When we call or knock on someone's door for a cause, we're far more exposed, not to mention ambivalent about intruding on private space. We're even more vulnerable when we raise contentious issues with people who know us. While our wonderful electronic tools can help people take non-threatening first steps toward engagement, proceeding beyond that is neither automatic nor inevitable.
The new technologies also help scatter our attention. We can waste endless days and nights clicking on Weblinks, texting or Tweeting about the minutiae of our lives, or being so focused on our Facebook friends that we have little time left for flesh-and-blood relationships, much less larger causes. Our Attention Deficient Disorder culture creates so many competing claims that it's now almost impossible to escape the noise, and harder still to distinguish important claims from trivial ones.
Given all this, we'd do well to remember that our new technologies work best when we combine them with more traditional mechanisms of engagement. The Obama campaign complemented new-media tools by establishing on-the-ground field offices in every corner of key states, recruiting and training local volunteers with deep community roots, following up again and again to get supporters to create the kinds of political conversations that actually changed minds. Similarly participants in recent immigration rallies texted, emailed and Tweeted to help bring their friends. But they also got encouragement through their churches, through Spanish-language radio, and through networks of more direct personal outreach. We're going to need all the public conversations we can create between now and November, and beyond.
When we create these more face-to-face connections, they can build sustaining community, which is no small thing in these frustrating times. For all the strengths of online engagement, people still need to gather together, eat, joke, flirt, tell their stories, attach names to faces, and ultimately build deeper levels of trust. And we need to keep reaching out in less glamorous ways. An activist in the University of Connecticut PIRG chapter described how she ignored endless email and Facebook solicitations for worthy causes. "Then someone actually called me. I was just so surprised because people almost don't do that anymore. It's easier to get involved when you're actually talking with another person."
If we assume that people will jump on our favorite cause just because they receive our communiqués and agree with us in principle, we underestimate the degree of inertia in our culture. For most people who are contemplating taking their initial steps into social involvement, a more intimate approach is often required, one that will put them at ease one question at a time, take their hesitations and uncertainties into account, and reassure them that the barriers they face are hardly unique. This more personal reach is key to enlisting new allies and to ensuring our political actions are visible enough to create a genuine public impact. That doesn't mean abandoning the astounding communicative tools we now have. But if we want to realize their potential, we're going to have to sooner or later step away from our screens.
Adapted from the wholly updated new edition of "Soul of a Citizen: Living with Conviction in Challenging Times" by Paul Rogat Loeb (St Martin's Press, publication date April 5, 2010, $16.99 paperback). With over 100,000 copies in print, "Soul" has become a classic guide to involvement in social change. Howard Zinn calls it "wonderful...rich with specific experience." Alice Walker says, "The voices Loeb finds demonstrate that courage can be another name for love." Bill McKibben calls it "a powerful inspiration to citizens acting for environmental sanity."
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37 Comments so far
Show AllTwo Fredrick Douglas quotes that I think are relevent,..
"Power concedes nothing without a demand. It never did and it never will."
"If there is no struggle, there is no progress. Those who profess to favor freedom, and yet depreciate agitation, are men who want crops without plowing up the ground. They want rain without thunder and lightning. They want the ocean without the awful roar of its many waters. This struggle may be a moral one; or it may be a physical one; or it may be both moral and physical; but it must be a struggle."
Clicking ain't going to plow up the ground I think...
"Clicking ain't going to plow up the ground I think..."
Sure won't, but it might be the first step that sets the plow into the ground.
What is lacking, and what is needed is a concrete plan for organizing that folks can understand, appreciate and feel motivated to broadcast to their fellows.
Once we have that plan, and the clickers spread it around, real-people conversations will follow. Then the real plowing will begin.
First we need a plan for organizing. Otherwise we have nothing to talk about, and we'll never win.
We have been "talking" here at CD for 10 years.
Nothing had changed. N-O-T-H-I-N-G, except that the worst human being on the planet was anted-up in the name of "Hope & Change", at a time we really needed it. Now he and his henchmen have brought nothing but disappointment and pain to those who believed in him –- especially the kids.
As for the author here, he can go to hell along with the rest of his ilk. And he can take his sorry ass, murdering, looting president with him, too.
If 'murdering and looting" is too strong a description, just insert "incompetent" which will also do nicely.
But the principle he talks about is true. Online and face-to-face are two completely different domains.
Interacting online is good for goal-seeking that doesn't require trust, but does require transcending time and space, i.e. factual discussion, planning, and similar.
It's also good for posturing, bloviation, being trolled, and general timewasting.
Face-to-face is good for building trust and networks in an orderly way, and carrying out what we might call "end-product actions": community events, getting out the vote, embarrassing a slumlord, etc.
It's also more exposing, since our actual bodies are available to be arrested, assaulted, shot, etc.
We'd be smart to use both modalities in their appropriate ways.
Well, our old age is here and the wise ones are checking out one by one leaving everything to us.
Personally I do not know about Loeb's activities centering around the net. Don't have time to go into CD's relative virtues, but since I last posted here...happy to see these virtues are still in evidence. I'm open to criticism of this hang up; chose this one article rather than the Afghan women one [just read some stuff by Alfred McCoy anyway so I can imagine what's in that one] and I feel like that's progress. The fight has gone uphill, and personally I could easily wile away way too many minutes on this thing seeking escape. Loeb covered some true aspects of the problem, and I was glad to read'em. It would be a perfect time for some humor on the matter as well (for moi anyway as apparently I am somewhat of a net addict...ha, with no cable!).
yours,
one suddenly try'n to outlast wiggyland
RichM: I agree -- "bring back Glenn Greenwald."
I'm back to reading his articles on salon.com.
"One might say that the relation of Loeb-style writers to the Douglass quote is that Loeb is oblivious to the necessity of struggle & demands, & counsels instead a fawning impotent obeisance to power." -- RichM
Again, I agree.
Some of his articles show up when I looked up past months. You can find more on
http://www.salon.com/news/opinion/glenn_greenwald/index.html
and http://www.huffingtonpost.com/glenn-greenwald/
Those sites have folders for each author. Does this one have it? If not, they could do it like Huffington Post and Salon.com so that people can pick their authors they prefer to read and discuss about.
If you don't like what the author writes, it is your right to ignore and move on but calling for such censorship as you did is not right. I agree with you that CD should publish more articles by Glenn Greenwald.
I don't mean censorship like that but this is a progressive community and in some ways Paul Loeb is progressive. That he apologizes for Obama is another matter. Look, most of the progressive voters chose Obama over Nader or other and even RichM has said that we will see a repeat in 2012. The definition of "progressive" has been under debate so one's view of what it means to be progressive may not resonate with others who also call themselves progressive. That doesn't mean that his articles should be excluded.
How exactly does Common Dreams push you into mainly reading the lesser of two evilist style material and leaving much of the Left of the Democrats commentaries largely absent from this site and out of many people's minds altogether? The author of the article is visible. All you have to do is click or don't click and move to an article you want to read and click to read and discuss.
I don't know how CD decides what articles to publish and what not to publish. They could be basing it on public demand. When I looked at the CD facebook fans, I noticed that most of them were also fans of Obama while most commenters here aren't. Could they have silently demanded that CD adjust to their tune? It's possible but I don't know. I agree that CD should post more articles by Glenn Greenwald but I would also suggest that the commenters here who are fans of GG had better go to the two sites Michael had posted and bolster his support. Huffington Post and Salon.com has more Democratic Party fans than this site having progressives you wouldn't find anywhere else. Couple that with the multiple views and definitions of the word progressive and I think CD is trying to be fair.
"Without online technologies, Barack Obama would never have gotten past the primaries."
Without corporate backing and money Barack Obama would never have gotten past the primaries.
That first sentence was as far as I got with this piece when I became overwhelmed with the idea--what if there appeared on CD an essay titled:
"The Seductions Of the fake Left: How Progressives, Liberals and the rest of the fake Left Can Make It Harder To Act"
So not going to happen.
Better to blame the technology or the right/Democrats or "political lazy" Americans in general.
Anyone but their own hollowed out selves.
Loeb is correct on why progressives are losers while conservative Republicans and Democratic Party activists beat us out but I would disagree with him that technology alone is the problem. It's what we choose to do with it that's the problem or the solution. Computers don't make progressives lazy. Taking them away may help some of them get up and organize but if enough of them do more than using them to vent, then it's helpful. I find this site very helpful because I can see why people think some ways on global warming and immigration. I can also express my agreements and disagreements with honesty and sincerity. The Internet can help but it can't hurt you unless you allow it to hurt you. Blaming the Internet is like blaming guns and cars for irresponsible behavior.
"Loeb is correct on why progressives are losers while conservative Republicans and Democratic Party activists beat us out..."
"Democrat" is just another word for progressive, liberal and the rest of the fake left.
Loeb is just trying to create the perception of difference from the currently unpopular Democrats.
Perhaps it is time to "remind" people on what this website is all about.
"CommonDreams.org: Our community. We are writers. Activists. Everyday citizens. We are are hundreds of thousands strong. We are united by our common dreams of peace and security, equal opportunity, and meaningful participation in our society. We are energized by our passionate belief that these dreams should be within reach of everyone. Regardless of race, gender, or status. Our mission. To inform. To inspire. To ignite change for the common good."
Paul Loeb has written a piece which I would imagine he hopes will "inspire" some who read it to look beyond the internet for solutions and start communicating face to face with your fellow man. He has even provided reasoning as to the positive effects such behavior will have. If this is too simplistic or people just want to show anger, why comment at a website called Common Dreams? I agree with his point that while the internet obviously has a useful function, we need more face to face interaction...not only would it be good for politics, it would be good for society in general.
This president has proven that the only solution is in the streets, and by sending his sorry, lying, chameleon-ass home in 2012.
Sure hope Nader runs.
I think a bit of anger about right now would be a good thing.
...i'm new to cd...has there ever been an attempt for cd'rs to meet in their respective locations? how could that best be done do you think?
Are you kidding…us lefties, progressives, free thinkers or any other handle you want to give us….say a person with one foot grounded in reality…..there are no two who can agree with each other more than a minute to get anything worthwhile done.
The people at Pacifica Radio and KPFK can attest to that. I learned that years ago. I got to watch in horror at them tearing themselves apart….then I realized that there were pretenders in our midst to confuse the issues and wreck havoc with our organizing. Paid provocateurs, and informants. That is exactly what you have going on here at the CD forum.
This is a waste of our energy and they know it. We need to get off our asses. I think the country is about to explode and when it does, a lot of innocent people are going to get hurt and possibly killed.
yo dog..."get off our asses"...what does that mean?
I think I read something like this here last week. The Virtual nature of politics these days is NOT the problem. The problem is with all this connectedness we seem even further removed from power somehow? Why, is the big ? Maybe, it's because Corps. own DC and just about everything and everyone else these days and they have systematically disenfranchised us and we've deluded ourselves into think just because we can now discuss things moment to moment that means we have power. We don't! We had more power before all this fancy technology existed. It just makes us all more aware of how really powerless we've become and that hurts. It's also an easier way for the real power to know what were thinking and to keep track of their real enemies ...US. We freely tell them where we are and why we hate them. We have no secrets they know everything their is to know about us but we know next to nothing about them. They hide and they are hidden we don't even know their names. They on the other hand know right where all of us are @ this moment in real time. They can easily round us all up when if the need ever arises. It hasn't been necessary because were impotent and these sites oddly enough actually reinforce that situation. So, the writer is right about the fact that virtual politics has a down side he's just not right about why and how that downside actually works.
Inverted Totalitarianism: the anonymous corporate State
Yeah, nice try. And while I know, Mr Loeb, that you worked SO HARD whining onto a computer screen, it's becoming more and more obvious that Democrats are starting to realized that they are screwed in the upcoming mid-terms. Why? Because we are all lazy netizens who can't bother to do more than click an electronic petition? I doubt it.
The Democrats will lose because they betrayed the people. At every turn. We are smart, we are politically aware, and it is in fact the ABSENCE of apathy that threatens you. I will not give my time and money to the Democrats. What, AIPAC won't give you quite enough to get elected? BP won't quite cover all your campaign bills? AIG won't go door-to-door for you? Cry me a river.
I'm quite glad CD publishes the thoughts of Loeb, The Nation, and the rest of the usual vermin that speak for the democratic party. Its a not so gentle reminder of who the real enemies of the common people are; Them.
They're much more dangerous than the GOP could ever be. They take warmongering and looting to a whole new level.
What will they do now since their facade as "the lessor of evil" is so quickly peeling away?
You suck at reality checks. :)
I do not have to read this whole article to know this person is correct.
All I do all day long is blow off my big mouth. I am hoping the younger generation will hear me and understand what is going on and how they are going to lose everything unless they get involved. How can I ask them to do that while I sit safe and comfortabe behind this computer?
We younguns can read and learn online, can't we?
Are Democratic party apologists softening us up for a sell out on net neutrality by the administration?
All of a sudden we have a rash of articles telling us that the Internet is of no value and that we are wasting our time. If we can become convinced that the Internet is of no value, then perhaps we won't fight very hard to keep it.
Ideas fuel social change and revolutions. "Stop talking (and thinking) and get out there and do something!" is reactionary. The rulers fear nothing so much as they do ideas and communications.
The Internet is having an enormous effect. It is very powerful. We do have a long way to go to understand how to use it effectively, and for the most part our message still sucks. But that is not the fault of the medium. The Religious Right and the right wingers are using the Internet much more effectively then we are. They would love to see us abandon the Internet.
The Internet has an enormous effect all right but it only goes so far. Without connecting it to face to face meetups unlike the conservatives, guess who wins? I'm not discouraging anyone from using the Internet but as a recovering conservative who knows how the right actually does these things, I'd say you're partially right.
The NRA and the Religious Right have also fought for Net Neutrality too. They could join the progressives again if they believe that not having net neutrality could be a liability against them somewhere down the road.
Ideas fuel social change and revolutions. "Stop talking (and thinking) and get out there and do something!" is reactionary. The rulers fear nothing so much as they do ideas and communications.
----------------------------------------
I agree only with your first and third sentences.
The ruling class does fear people talking with one another. But only if the talking is a prelude to action. Too many people are Marx cultists who are so committed to analysing and regurgitating their scriptures that they come to believe their talk IS action. The ruling class has no need at all to fear such people or their acolytes.
As any psychotherapist can tell you, talk is a great way to discharge pent-up energy harmlessly, and encouraging people to "make progress" by doing it provides many less-ethical therapists a rich, upper-class living.
Just by reading the comments to an article like this on CD(and not the article itself) you get to see the effect the article has to reinforce the notion that there is actually a meaningful distance or space between the ideas of Democrats and those of Progressives/Liberals.
You can see the same thing happen in comments sections in other articles here at CD.
Like the one last week about Gibbs making disparaging comments with regard to the "left."
Or like the one a few weeks earlier about the Democrats' making disparaging remarks with regard to Feingold.
Or the Democratic attacks on Dennis Kucinich over the years.
The effect of these articles and others like them is it sets up a bad cop/good cop working situation where the Democrats do the dirty work while progressives/liberals maintain a connection to those constituents with higher ideals.
All said, it works out fine for both Democrats and progressives/liberals.
The Democrats get the blame for Obama's healthcare "reform" while progressives/liberals rail and stay in touch.
Democrats deregulate industries for companies like BP while progressives/liberals rail and stay in touch.
Democrats can dump Acorn while progressives/liberals rail and stay in touch.
Democrats can attack social security while... well, you get the picture.
And even though Democrats will pay a price in coming elections, the progressives/liberals admittedly offer no alternative--except to provide "inspiration."
And that inspiration eventually leads right back--to the Democrats.
Pretty neat, huh?