Skip to main content

Sign up for our newsletter.

Quality journalism. Progressive values. Direct to your inbox.

For Immediate Release

Contact

Mike Litt, U.S. PIRG Education Fund Consumer Campaign Director, 702-427-1608, mlitt@pirg.org
Ross Sherman, Communications Associate, 207-749-2660, rsherman@publicinterestnetwork.org

Press Release

Statement: Consumer Complaints of COVID-19 Fraud Surpass 15,000

U.S. PIRG Education Fund has tips for consumers on how to avoid scams.
WASHINGTON -

Scammers and other bad actors are trying to take advantage of Americans’ heightened fears around the novel coronavirus (COVID-19) pandemic, and fraud complaints are soaring. Consumer complaints to the Federal Trade Commission (FTC) related to the virus surpassed 15,000 Thursday. Since the COVID-19 outbreak began, the top complaint categories are travel and vacations, online shopping, text messages and imposter scams.

Mike Litt, U.S. PIRG Education Fund Consumer Campaign director, issued the following statement in response:

“American consumers have already lost nearly $12 million on COVID-19-related scams, and it’s likely only the tip of the iceberg. Unfortunately, scammers are already trying to steal your coronavirus relief checks or take advantage of the Small Business Administration loan and relief programs. We want to make sure consumers have the tools they need to avoid getting ripped off.”

U.S. PIRG Education Fund has developed a series of tips to help consumers facing these and other challenges during the pandemic, including:

  • If your airline or hotel won't give you a cash refund, see if your credit card company reimburses non-refundable travel during the pandemic.
  • Report price gouging to the company and to your state attorney general if you spot excessively priced safety supplies, such as hand sanitizer. 
  • Beware of phishing scams. Avoid clicking on links or attachments from unsolicited emails and texts. Don’t provide personal or financial information through email or text.
  • If anyone reaches out to you claiming to be from a government agency or business, call a number for the agency or company that you know to be correct. 
  • Defend against fraud and identity theft by checking your financial statements regularly and getting credit freezes.

###

US Pirg

U.S. PIRG, the federation of state Public Interest Research Groups (PIRGs), stands up to powerful special interests on behalf of the American public, working to win concrete results for our health and our well-being. With a strong network of researchers, advocates, organizers and students in state capitols across the country, we take on the special interests on issues, such as product safety,political corruption, prescription drugs and voting rights,where these interests stand in the way of reform and progress.

MSNBC Declines to Voluntarily Recognize Newsroom Union Effort

Organizers said that "we want to support one another and make this an even better place to build a career."

Jessica Corbett, staff writer ·


Sanders Speaks Out Against 'Dangerous' Chorus Pushing for New Cold War With China

"Developing a mutually beneficial relationship with China will not be easy," the senator writes. "But we can do better than a new Cold War."

Brett Wilkins, staff writer ·


Indigenous Women Invite Deb Haaland to See Devastation of Line 3 for Herself

The tar sands project "poses a significant threat to water, Indigenous treaty rights, and worsens the global climate crisis," the group wrote to Biden's Interior Secretary.

Kenny Stancil, staff writer ·


After SCOTUS Upholds ACA, Progressives Set Sights on Medicare for All

Now, said campaigner Michael Lighty, "we can instead go to a system that will actually guarantee healthcare to everybody, which the ACA does not do and cannot do."

Jessica Corbett, staff writer ·


McConnell Makes Clear 'All Republicans Will Oppose' Manchin Voting Rights Compromise

"The idea that Manchin can pass a law to protect the vote with help from the very people it needs protecting from is suspect at best."

Jake Johnson, staff writer ·