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The Insurers’ Real Agenda for Change
The media had lots of health care news to obsess about last week. A federal judge ruled the health care reform law unconstitutional, and Senate Republicans tried in vain to repeal the law. But most of the press paid virtually no attention to a potentially much more important development - a multi-pronged effort by five major insurers to strip from the law key regulations and consumer protections that aren't to their liking.
"The court challenges and repeal efforts are, in reality, a useful smokescreen for the big insurers, whose real agenda is to gut the law while preserving the mandate. Expect a big lobbying and PR campaign — financed by our insurance premiums — to persuade us that the new regulations and consumer protections will make those premiums skyrocket." The insurers do not want the bill repealed or declared unconstitutional. Congress gave them exactly what they wanted by including in the legislation a requirement that all Americans not eligible for Medicare or Medicaid buy coverage from a private insurance company. That provision alone will result in hundreds of billions of dollars in revenue and profits the insurers otherwise would never see.
Officially, the insurers are maintaining neutrality on the court challenges to the law and the repeal efforts. They understand that Republican attorneys general who filed the lawsuits and the Congressional Republicans who voted to repeal the law - most of whom received campaign contributions from the insurers' political action committees - must go through the motions to satisfy "the base."
The court challenges and repeal efforts are, in reality, a useful smokescreen for the big insurers, whose real agenda is to gut the law while preserving the mandate. Expect a big lobbying and PR campaign - financed by our insurance premiums - to persuade us that the new regulations and consumer protections will make those premiums skyrocket.
The story much of the press missed was the revelation that the CEOs and lobbyists for the five biggest for-profits - UnitedHealth, WellPoint, Aetna, CIGNA and Humana - have been meeting frequently to plot their attack on the law.
Bloomberg's Drew Armstrong reported that three committees formed by the group have been meeting almost weekly. While Armstrong didn't indicate what those committees are doing, I can speculate from previous experience as an insurance company executive that the committees are developing strategies in these areas: lobbying, strategic communications the formation of alliances with other political and business groups and the creation of fake grassroots, or "Astroturf" organizations.
Bloomberg and The National Journal also reported that the for-profits have solicited proposals from three big PR firms that have done extensive work for the industry: APCO WorldWide, Weber Shandwick and Public Strategies. It sounds familiar. While I was serving as head of corporation communications at CIGNA, I hired APCO and Weber Shandwick to help direct similar efforts and to enhance CIGNA's reputation.
The for-profits reportedly formed the new coalition - as yet unnamed - because they were upset that America's Health Insurance Plans (AHIP), their umbrella trade association, had been unsuccessful in keeping the new regulations and consumer protections out of the law in the first place.
So they're going back to a familiar and successful playbook. Over the past two decades, the big insurers have formed such coalitions to defeat reform initiatives or to persuade the public and lawmakers to see things their way.
When the Clinton reform plan was being debated in 1993 and 1994, Aetna, CIGNA, Prudential and United formed the Alliance for Managed Care (AMC) to argue for a "market-based" solution - managed competition, as it came to be called - as an alternative to broader government involvement in health care. The AMC described itself as "a private-sector approach to health care system reform that uses the marketplace and the power of informed consumer choices to achieve better coverage, while improving quality and cutting costs."
The AMC later joined a broader coalition that included the U.S. Chamber of Commerce and the National Association of Manufacturers to defeat the Clinton plan.
A few years later, within weeks of being named as defendants in two massive class-action lawsuits, the for-profits formed a new group, America's Health Insurers (AHI), designed to redirect scrutiny away from them and toward the trial lawyers behind the suits. Attorney Richard "Dickie" Scruggs alone cost the companies billions of dollars in market capitalization when the Wall Street Journal reported on Sept. 31, 1999, that Scruggs was planning to file charges against the insurance firms. On that day, stock prices of Aetna and United alone had plunged nearly 20 percent by the time the closing bell rang at the New York Stock Exchange.
I was CIGNA's main representative to America's Health Insurers. My counterparts from other big insurers and I met secretly in hotel conference rooms in Washington and elsewhere with APCO to plan the PR strategy. The idea was to "reframe the debate" - shift attention away from the reasons the insurers were being sued - onerous policies and cheating doctors out of payments-and toward those trial lawyers who were getting filthy rich filing "frivolous" lawsuits. The lawyers - not the insurers - were the real villains. APCO reactivated the front group it had created for the tobacco industry-the Coalition Against Lawsuit Abuse-to generate letters-to-the editor and op-ed pieces in cities where the lawsuits had been filed - particularly Miami, where suits were eventually consolidated. The intent was to influence both the federal judges and potential jurors. (The suits were ultimately settled, with the defendants agreeing to change many of their practices and to pay the plaintiffs hundreds of millions of dollars.)
I was also CIGNA's representative to yet another organization - the Coalition for Affordable Quality Healthcare (CAQH) - that the big insurers created later. We mounted a huge PR and advertising campaign designed to restore Americans' faith in managed care, which had taken a beating in the press for such well-publicized practices as "drive-through mastectomies" and "drive-though deliveries." So this new grouping is just the latest variant on an oft-used tactic to influence public opinion and public policy. This time, however, the stakes are even higher, for both the insurers and for consumers. What don't the companies like? Well, for starters, the rules that now require insurance firms to devote at least 80 percent of what we pay in premiums for actual medical care.
But their sights are also on other provisions of the law that might impair profits. AHIP spokesman Robert Zirklebach provided a glimpse of what insurers really want when he told a reporter last week that industry lobbyists have embarked on a campaign to "educate" members of Congress about ‘flaws' in the law. For instance, the industry will be trying to persuade lawmakers that young people, many of whom are being charged too much already, will see their premiums go sky high. How do you fix that? The insurers, of course, have an answer: get rid of the requirement that insurers can only sell policies that meet minimum benefit requirements and jettison the prohibition against charging older Americans any more than three times as much as young people. They want to charge them five to ten times as much.
If the latest coalition of big for-profit insurance firms meets its objectives, many of us will eventually be convinced - through sophisticated, behind-the-scenes PR campaigns - that those protections are not in our best interests after all. If those campaigns help the big insurers eliminate such protections, that would be ideal for their bottom lines - but devastating for consumers.
Commentator Wendell Potter, a former insurance company executive, is the author of Deadly Spin: An Insurance Company Insider Speaks Out on How Corporate PR is Killing Health Care and Deceiving Americans.



27 Comments so far
Show AllAnything other than single payer is a lose lose effort.
No. Anything other than =Universal Health Care= is criminal. This term IS NOT INTERCHANGEABLE WITH SINGLE PAYER. For crying out loud.
To put it simply, no one needs health insurance. What we need is health care. Insurance--regardless of how or by whom it is handled--is, at best, simply a system for rationing health care to those who need it most. At worst, it is a means of denying health care to those who need it.
Mr. Potter...I hope you are reading these comments...we met when you came to SF a couple mo. ago and gave a talk on your book about "spin and the health insurance game". Well, I said to you that Obama's plan was BS and I was and still am going to opt to go to JAIL instead of being FORCED TO PAY FOR PRIVATE INSURANCE. I said "Single Payer Universal Health Care for All/MEDICARE for All)" is the ONLY WAY TO PUSH HEALTH CARE FOR EVERYONE and that is all I am going to support.
You responded saying Single Payer was not a viable option unless we were starting from scratch. Then you said that the insurance companies would be best at providing care, but that we (Americans) would just have to regulate them. HMMM.... Regulation...just like Wall St. is regulated (NOT) because our govt. continually DEFUNDS the agency that is SUPPOSED TO REGULATE THOSE CORPORATE CROOKS!
Now do you see the light Mr. Potter??? I think you need to change your tune and start backing PHNP and the physicians like Dr. Flowers who is going around the country trying to get people to get the govt. to dump Obama "care" (joke & a lie) and get SINGLE PAYER FOR ALL. Don't worry...your children will be covered under this plan too!
Again...I will go to jail before being EXTORTED by my govt.! I hope others will join me and say to others the same thing and RISK JAIL!
Freethinker68:
I share your sentiments about being forced to buy insurance, primarily because it's a defective product. In fact, it's not even a sensible model for the provision of health care.
Unfortunately, it won't be JAIL you'll be risking if you defy the mandate. If the insurance industry and its academic shills have their way, it will be DEATH. Check the following partial transcript from a NPR piece that aired this morning on the subject of "Alternatives to Mandating Insurance" (full transcript and audio link at http://www.npr.org/2011/02/08/133503755/alternatives-to-mandating-insurance-maybe).
[Quote Begins]
"The easiest way to get more people into the health insurance pool is to make health insurance more affordable," [says Jamie Court, president of Consumer Watchdog].
The insurance industry says that's not a good solution because premiums merely reflect underlying health care costs. But insurance officials seem warmer to some other proposals that could entice more healthy people to sign up without actually requiring them to.
One comes from Paul Starr, a health care expert and professor at Princeton University.
Starr has suggested giving people who don't want coverage a chance to opt out. But if they choose to remain uninsured, he says, "you won't be eligible to opt back in and get any of the benefit of the subsidies or use new health insurance exchanges or buy without pre-existing conditions exclusions."
In effect, he says, "you are basically opting into the world we have now" — for five years.
Yet some analysts worry that still might not get enough healthy people to sign up compared with an actual mandate.
Len Nichols, a health economist who teaches at Virginia's George Mason University, says without a requirement for coverage, Congress might have to find another way to make the consequences of not having insurance even more dramatic.
For example, he says, perhaps if people don't buy insurance when it is first available, "if you ever try to buy insurance again, you'll have to pay three times the market price, and we will put a gold sticker on your forehead and say to all hospitals, 'You do not have to treat this person; this person has forfeited their right to uncompensated care.' "
[Quote Ends]
The regime won't jail insurance-mandate dissidents ... if it did, it would have to provide them with free medical care. To deny it would be cruel and unusual punishment and truly unconstitutional.
Come on, who wrote the bulk of the legislation?
Who funds our so-called democratic process? (Democracy Inc.)
Who wields power, what are their interests?
(rhetorical questions of course)
The industry benefits either way. The existing legislation is KLEPTOCRACY!
Any modification of the existing legislation is trivial in the larger view.
This is business and they have their outcomes HEDGED!
Mr. Potter ought to know this and I believe he does.
Simply put: corruption produces more corruption.
" when the Wall Street Journal reported on Sept. 31, 1999..."
September what?
Must have been that Y2K bug.
Frankly the Heathcare bill stinks. Watch the way it will be deminished and when the Republicans take or steel the W.H. back in 2012, and a short time after that there will be no health care at all. However with what has happened in Egypt and seeing the U.S. Media Service for what it is (A Joke), maybe we can get Aljazeera to start broadcasting in this country. They would put your report on there Channel Mr. Potter. Here at CD your just preaching to the choir. Fox, CNN and the other major media will never report stories like this.
I guess this is what people meant when they said pass it now and we can improve it later?
exactly and they will waste another six months in Congress making this unconstitutional hunk of junk even worse.
Universal Heathcare
This Health Junk is as much of an accomplishment as is a Drone attack.
And Democrats and their apologists are still using the passed "Healthcare Reform" as some kind of great historic achievement. They especially use it when someone dares to bring up the total failure the Dems have been in passing anything remotely that used to pass for progressive reform or a help to the people. They use it to defend against the obvious distaste people are coming to or already at that they are spineless jellyfish that stand for nothing except themselves and the Repub/Corporate agenda. They do not know how to lead anymore and they do not even attempt to negotiate anything on our behalf.
The argument in favor of compromising on this bill (and tossing the public option) was that the incremental gains could be built on later.
But that is a sword that cuts both ways - the most frightening statement in Mr. Potter's piece is that insurers got exactly what they wanted in the mandate and will work to strip out the regulations and consumer protections they do not like (a likely outcome given the wholesale corporate capture of Washington and both political parties).
I remember a conversation I had with two of my conservative friends here at work (one a die-hard neo-con).
And they continued to dribble out the talking points that they probably heard on FAUX somewhere and about how great US healthcare was.
The conversation basically stopped when I told both of them that:
(paraphrased)
"I hoped your wives never discover lumps on their breasts. Because the first thing the US health care system does is look for a way out of expensive treatments.
In a worst case scenario, I can always take my wife back to Canada where she'll never be denied treatment due to some made up 'pre-existing condition' or erroneous paperwork.
I will always have that hope, that thread to believe in, and all I want is for you to have that same hope if, God forbid, you ever need it. I have something to fall back on and I want the same for you."
When it became apparent that my views on this topic were about extending care to others, even to ppl I don't know, whereas they were looking inward and were focused on what treating others is going to 'cost' them it really elevated my moral position in the group.
They changed the conversation.