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The lawmakers accused the Social Security Administration of "a slash-first, think-later approach," for which "beneficiaries will pay the price."
Leading Senate Democrats and Independent US Sen. Bernie Sanders this week pressed the Trump administration for answers following reports that the Social Security Administration is planning to dramatically reduce visits to its field offices.
"We write with concerns regarding recent reports that the Social Security Administration is reorganizing its field office operations, and has established a goal of cutting the number of field office visits in half—amounting to 15 million fewer visits annually," Sens. Elizabeth Warren (D-Mass.), Ron Wyden (D-Ore.), Kirsten Gillibrand (D-NY), and Sanders (I-Vt.) wrote in a letter to SSA Administrator Frank Bisignano.
"Given that beneficiaries are already waiting months for field office appointments, and the agency has not shared with Congress or the public on how it plans to achieve this goal, we are concerned that these efforts are in fact part of a plan to 'quietly kill field offices,' implementing a backdoor cut in benefits by making it harder for Americans to access the Social Security customer services they need," the senators said.
"The Trump administration has relentlessly attacked Social Security."
Earlier this month, Nextgov/FCW revealed that the Social Security Administration said in internal documents that it wants “no more than 15 million total” in-person visits to its field offices in fiscal year 2026—or about half the current number of such visits. An anonymous SSA staffer told the outlet that senior agency officials are aiming for “fewer people in the front door" and for "all work that doesn’t require direct customer interactions to be centralized.”
As Warren's office noted Thursday:
The Trump administration has relentlessly attacked Social Security. Under Commissioner Bisignano, the administration has implemented policy changes that make it harder for Americans to get their benefits, including by implementing burdensome in-person and bug-prone identification processes that force millions more beneficiaries to visit field offices each year—at the same time they are slashing SSA’s workforce by around 7,000 and closing regional offices.
Instead of staffing up to meet these needs, SSA’s field office capacity has significantly declined. Beneficiaries are being forced to wait hours to get help—only to be told they will need to call to schedule an appointment.
"We are concerned that your plan is to force beneficiaries onto SSA’s bug-prone website or push them into customer service phone tree 'doom-loops'—which will almost certainly result in delayed or missed benefits for some individuals," the letter adds. "Once again, you seem to have adopted a slash-first, think-later approach to 'modernizing' SSA, and beneficiaries will pay the price."
The senators are asking Bisignano if the reports of proposed SSA office visit reductions are accurate, and if so, how and when the plan will be implemented, how the agency will "provide services to beneficiaries that would otherwise go to field offices," and how the reductions will affect already lengthy wait times and service online users and callers to the agency's 1-800 number.
The lawmakers' letter comes as Republican senators on Thursday voted down a proposed three-year extension of Affordable Care Act subsidies, a move that is expected to result, on average, in a doubling of health insurance premiums for around 22 million people. Critics said the vote underscores the need for single-payer healthcare legislation like the Medicare for All Act reintroduced by Sanders and Reps. Pramila Jayapal (D-Wash.) and Debbie Dingell (D-Mich.) earlier this year.
Americans who are resisting the expansion of artificial intelligence data centers in their communities are up against local law enforcement and the Trump administration, which is seeking to compel cities and towns to host the massive facilities without residents' input.
On Wednesday, US Sen. Bernie Sanders (I-Vt.) urged AI data center opponents to keep up the pressure on local, state, and federal leaders, warning that the rapid expansion of the multi-billion-dollar behemoths in places like northern Virginia, Wisconsin, and Michigan is set to benefit "oligarchs," while working people pay "with higher water and electric bills."
"Americans must fight back against billionaires who put profits over people," said the senator.
In a video posted on the social media platform X, Sanders pointed to two major AI projects—a $165 billion data center being built in Abilene, Texas by OpenAI and Oracle and one being constructed in Louisiana by Meta.
The centers are projected to use as much electricity as 750,000 homes and 1.2 million homes, respectively, and Meta's project will be "the size of Manhattan."
Hundreds gathered in Abilene in October for a "No Kings" protest where one local Democratic political candidate spoke out against "billion-dollar corporations like Oracle" and others "moving into our rural communities."
"They’re exploiting them for all of their resources, and they are creating a surveillance state,” said Riley Rodriguez, a candidate for Texas state Senate District 28.
In Holly Ridge, Lousiana, the construction of the world's largest data center has brought thousands of dump trucks and 18-wheelers driving through town on a daily basis, causing crashes to rise 600% and forcing a local school to shut down its playground due to safety concerns.
And people in communities across the US know the construction of massive data centers are only the beginning of their troubles, as electricity bills have surged this year in areas like northern Virginia, Illinois, and Ohio, which have a high concentration of the facilities.
The centers are also projected to use the same amount of water as 18.5 million homes normally, according to a letter signed by more than 200 environmental justice groups this week.
And in a survey of Pennsylvanians last week, Emerson College found 55% of respondents believed the expansion of AI will decrease the number of jobs available in their current industry. Sanders released an analysis in October showing that corporations including Amazon, Walmart, and UnitedHealth Group are already openly planning to slash jobs by shifting operations to AI.
In his video on Wednesday, Sanders applauded residents who have spoken out against the encroachment of Big Tech firms in their towns and cities.
"In community after community, Americans are fighting back against the data centers being built by some of the largest and most powerful corporations in the world," said Sanders. "They are opposing the destruction of their local environment, soaring electric bills, and the diversion of scarce water supplies."
"I’m running for Congress because we need leaders who will fight, not fold," said Brad Lander, who is aiming to unseat Democratic Rep. Dan Goldman.
Outgoing New York City Comptroller Brad Lander announced Wednesday that he is running to unseat Democratic US Rep. Dan Goldman, a primary bid launched with the support of New York City Mayor-elect Zohran Mamdani and the nation's most prominent progressive lawmaker, Sen. Bernie Sanders.
"I’m running for Congress because we need leaders who will fight, not fold," Lander wrote in a social media post announcing his run to represent New York's 10th Congressional District.
Lander's campaign launch comes after a closely watched mayoral race in which he and Mamdani endorsed each other during the primary process—a strategic alliance aimed at ensuring the defeat of former New York Gov. Andrew Cuomo under the city's ranked-choice voting system.
Goldman, who was elected to Congress in 2023, did not endorse Mamdani after he prevailed in the mayoral primary.
In a statement on Wednesday, Mamdani said that "Brad’s unwavering principles, deep knowledge, and sincere empathy are what make him a true leader."
"He has been a trusted ally and partner of mine," the mayor-elect added, "and I’m proud to support him as I know he’ll continue delivering for those who need government to show up for them the most."
"He and Zohran Mamdani proved that when ordinary people stand united, we can take on the billionaire class, and we can defeat corporate-dominated politics."
Sanders, a key early backer of Mamdani's bid to lead New York City, joined the mayor-elect in endorsing Lander, calling him a "relentless fighter for working people."
"He’s spent the past two decades taking on big corporations, winning better wages and fair working conditions for New Yorkers, including major victories for fast food workers, delivery workers, and tenants," the senator said. "During the recent mayoral election, he and Zohran Mamdani proved that when ordinary people stand united, we can take on the billionaire class, and we can defeat corporate-dominated politics."
"Brad Lander is a public servant who will bring a much-needed voice to Congress," Sanders continued. "He will deliver for the people of New York and all working-class Americans. I am proud to endorse him."
Lander also secured the day-one support of US Sen. Elizabeth Warren (D-Mass.), New York City Public Advocate Jumaane Williams, and the New York Working Families Party (NYWFP).
“We know that as congressman, Brad Lander will continue to lead the fights to protect immigrants, to stand up for workers, and to make New York a place where working families can afford to live and thrive," said Ana María Archila and Jasmine Gripper, co-directors of NYWFP. "And most of all, we know he will continue to build a movement strong enough to defeat Donald Trump and the forces of authoritarianism by practicing a kind of politics that makes a true, multi-racial democracy possible."
"These are uncharted times—and we know Brad Lander has what it takes to represent NYers in Washington," they added. "We are all in and ready to win!"