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"This inhumane, illegal, and unconstitutional action will inflict—and already has inflicted—irreparable harm on these individuals," senators wrote of the effort to make thousands of immigrants "self-deport."
Just a day after Senate Republicansconfirmed U.S. President Donald Trump's Social Security Administration commissioner, Frank Bisignano, the chamber's Democrats on Wednesday announced a series of letters about outstanding questions and concerns regarding the federal agency—including one that demands an investigation into what they call attempted "financial murder."
Two of the letters unveiled Wednesday were dated April 30. Both were led by Senate Finance Committee Ranking Member Ron Wyden (D-Ore.) and signed by a dozen members of the Democratic Caucus: one was to Leland Dudek, then acting commissioner of the SSA, and another was to Michelle Anderson, assistant inspector general for audit at the agency.
The latter asks the SSA Office of the Inspector General to probe reports that the administration "is taking steps to place certain categories of immigrants who have lawfully obtained Social Security numbers (SSNs) in its Death Master File (DMF)," which contains data on more than 141 million people whose deaths were reported to the agency, in an effort to make them "self-deport."
The letter to Dudek declares that "this inhumane, illegal, and unconstitutional action will inflict—and already has inflicted—irreparable harm on these individuals, undermines trust in and accuracy of the Social Security programs, and sets a dangerous precedent in allowing the government to take away Americans' access to their earned Social Security benefits."
"If living number-holders are improperly transferred to the DMF, they lose their ability to legally work in the United States, as well as access to any earned Social Security benefits, healthcare, banking and credit cards, and access to virtually every other exchange with a third-party that is verified by a valid SSN," the letter explains. "The result is, as former SSA Commissioner Martin O'Malley put it, 'tantamount to financial murder.'"
"Changing the name of the database to the 'Ineligible Master File' as a clumsy attempt to evade public criticism or legal exposure does not mitigate these consequences to these individuals, as has already been reported," the letter asserts, urging Dudek "to immediately cease this practice and remove all individuals placed on the DMF through this initiative."
In addition to Wyden, the letters were signed by Sens. Cory Booker (D-N.J.), Catherine Cortez Masto (D-Nev.), Tammy Duckworth (D-Ill.), Mazie Hirono (D-Hawaii), Angus King (I-Maine), Ben Ray Luján (D-N.M.), Jeff Merkley (D-Ore.), Patty Murray (D-Wash.), Bernie Sanders (I-Vt.), Elizabeth Warren (D-Mass.), and Peter Welch (D-Vt.).
Warren and Wyden also partnered with the chamber's New York Democrats, Senate Minority Leader Chuck Schumer and Sen. Kirsten Gillibrand, for a Wednesday letter to Bisignano, who was confirmed Tuesday with a 53-47 vote along party lines.
"Since President Trump took office, we have—prompted by the administration’s attacks on Social Security—sent 17 letters to the Social Security Administration," they wrote. "These letters have sought answers for why the Trump administration and the Department of Government Efficiency (DOGE) appear to be dismantling the SSA, potentially depriving Americans of their hard-earned benefits."
As the letter details:
We have not received responses to the vast majority of our questions. In fact, acting Commissioner Leland Dudek has reportedly instructed staff to not respond to public or congressional inquiries. The limited answers we have received have been unsatisfactory," they continued.
We have also requested information from you directly. Through direct inquires, your hearing before the Senate Committee on Finance, and post-hearing questions for the record, we have sought to determine whether you intend to continue DOGE's disastrous efforts to hollow out the SSA. In response, you repeatedly claimed that, because you were not yet working at SSA, you did not have sufficient information to answer. You made these claims despite the fact that a former SSA employee whistleblower has reported that you have been participating extensively in high-level operational, management, and personnel decisions at SSA.
Now that Bisignano has been confirmed, the senators are demanding answers to their nearly 200 questions.
"We are extraordinarily concerned about the future of the SSA under the Trump administration, and Americans deserve information about the fate of their benefits under your watch," the senators wrote. "We therefore ask that you provide full and complete answers to all of our questions no later than May 21, 2025."
"Though Trump claimed he wouldn't cut benefits, he essentially is by diverting dedicated monies from their intended purpose of paying Social Security benefits to the immoral purpose of maliciously ruining lives."
The Trump administration this week reportedly classified thousands of immigrants living in the United States as dead in a Social Security database in an effort to force them out of the country, a scheme that was met with furious uproar from advocates and lawmakers.
By entering the names and Social Security numbers of roughly 6,000 immigrants into Social Security's "death master file," the administration has revoked their ability to legally work in the U.S. and receive benefits in a bid to get them to "self-deport," several news outlets reported Thursday.
"This is an outrageous abuse of power," Nancy Altman, president of the advocacy group Social Security Works, said in a statement. "It will not only create extreme hardship, but kill people. Imagine, in one Trump administration keystroke, losing your income, your health insurance, access to your bank account, your credit cards, your home, and more."
"If they get away with this, it would be no surprise if they then move on to marking their perceived enemies as dead—citizens and non-citizens alike," Altman added. "This is a total misuse of the dedicated revenue that workers contribute to Social Security, with every paycheck. Though Trump claimed he wouldn't cut benefits, he essentially is by diverting dedicated monies from their intended purpose of paying Social Security benefits to the immoral purpose of maliciously ruining lives."
"The Trump administration's weaponization of Social Security is shocking and unconscionable, and we expect House Republicans will remain silent."
The Washington Post reported that the classification of thousands of immigrants as "dead" came at the request of Homeland Security Secretary Kristi Noem, who—in tandem with other administration officials—is trampling basic rights as she moves to carry out Trump's mass deportation agenda.
Aaron Reichlin-Melnick, a senior fellow at the American Immigration Council, called the Trump administration's scheme "utterly unprecedented" and warned that it "has the potential to cause immense problems for people."
"And it's also one with a HUGE potential for error," he wrote on social media. "If the data isn't perfect, people here legally might be effectively declared dead."
According to the Post, "among the people being targeted are immigrants who have bona fide Social Security numbers but have lost their legal status in the U.S., such as those who entered under one of the Biden administration's temporary work programs that have since ended."
"The immigrants' names were placed in the database following two memorandums of agreement signed Monday by Noem and Leland Dudek, the acting Social Security commissioner," the Post reported. "The memos authorize Social Security to place the immigrants in the death file for national security reasons and under the Social Security Act."
The New York Times reported that the "initial names" added to Social Security's death file "are convicted criminals and 'suspected terrorists,'" according to internal administration documents, "but officials said the effort could broaden to include others in the country without authorization."
The Institute on Taxation and Economic Policy estimates that undocumented immigrants paid roughly $26 billion in Social Security taxes in 2022.
Dudek, who has presided over a large-scale assault on the Social Security Administration (SSA) since Trump installed him to lead the agency in February, wrote in an email to staff that the "financial lives" of the immigrants added to the death file would be "terminated," according to the Times. SSA is also reportedly sharing sensitive personal information with Immigration and Customs Enforcement (ICE).
Dudek recently faced calls to resign after internal emails revealed that SSA terminated contracts with the state of Maine in what one Democratic lawmaker called "direct retaliation for statements made by Maine Governor Janet Mills that upset President Donald Trump."
The acting SSA leader's plans for the agency, including mass staffing cuts and field office closures that advocates say amount to benefit cuts, have drawn widespread outrage. The Times reported earlier this week that "thousands of worried and frustrated recipients have thronged local field offices, asking why the phone lines are jammed, whether their local offices will be closed by Elon Musk's team of software engineers and technology executives, and whether they will lose their benefits."
"Waves of buyouts and early retirements have hobbled the staff at many local offices," the newspaper added, "and recipients say it has become harder to use the agency's website and phone systems, or even be seen in person."
Reps. John Larson (D-Conn.) and Richard Neal (D-Mass.) issued a joint statement Thursday condemning the Trump administration's latest weaponization of SSA as "digital murder" that "will make life exponentially harder for these victims, who could be effectively forced out of this country if their Social Security numbers are terminated."
"If they cancel the Social Security number of one person, where do they stop?" the lawmakers asked. "The Trump administration's weaponization of Social Security is shocking and unconscionable, and we expect House Republicans will remain silent. If you care about Social Security, you need to raise your voice because, despite what he says, Donald Trump and Elon Musk are the biggest threat to people and their earned benefits."
"Trump is clearly comfortable weaponizing Social Security for political purposes, and we fear that this is only the beginning," said one critic.
The top Democrat on the U.S. House Oversight Committee on Wednesday led calls for the resignation of acting Social Security Administration Commissioner Leland Dudek following the revelation of internal emails confirming that the SSA canceled contracts with the state of Maine as political payback after Democratic Gov. Janet Mills publicly defied President Donald Trump in support of transgender student athletes.
The emails—which were obtained by House Oversight Committee Ranking Member Gerry Connolly (D-Va.)—show that Dudek ordered the cancellation of enumeration at birth and electronic death registration contracts with Maine, even though SSAd subordinates warned that such action "would result in improper payments and potential for identity theft."
"These emails confirm that the Trump administration is intentionally creating waste and the opportunity for fraud."
Dudek—who is leading the SSA while the Senate considers Trump's nomination of financial services executive Frank Bisignano—replied to the staffer: "Please cancel the contracts. While our improper payments will go up, and fraudsters may compromise identities, no money will go from the public trust to a petulant child."
He was referring to Mills, who stood up to Trump in February after the president threatened to suspend federal funding for Maine unless the state banned transgender girls and women from participating on female scholastic sports teams.
The termination of the enumeration at birth contract briefly forced Maine parents to register their newborns for a Social Security number at a Social Security office, rather than checking a box on a form at the hospital as is customary, before the SSA reversed its decision.
Connolly sent Dudek a letter demanding that he "resign immediately" and submit to a transcribed interview with House Oversight Committee Democrats. Connolly wrote that Dudek "ordered these contracts terminated" as "direct retaliation" for Mills' defiance, "even though you knew that doing so would increase improper payments and create opportunities for fraudsters."
Government accountability advocates also condemned Dudek's actions.
"These emails confirm that the Trump administration is intentionally creating waste and the opportunity for fraud—in this case, to punish Maine Gov. Janet Mills for not bowing down to Donald Trump," Social Security Works president Nancy Altman told Common Dreams.
"The people actually punished by these actions were exhausted new parents in Maine, forced to drag their newborns to overcrowded Social Security offices in the middle of a measles outbreak," she continued. "Thankfully, the Trump administration had to quickly reverse course after massive public outrage. But Trump is clearly comfortable weaponizing Social Security for political purposes, and we fear that this is only the beginning."
"Once again, we see Team Trump resorting to revenge to set domestic policy."
Max Richtman, president and CEO of the National Committee to Preserve Social Security and Medicare, told Common Dreams that "it does not surprise us at all that this administration would weaponize Social Security against anyone who disagrees with or challenges President Trump."
"It's one of the concerns that we have with Elon Musk and [the Department of Government Efficiency] having access to everyone's personal data without any defensible explanation for why they need it," he continued. "We and the American people have legitimate worries, not only that this information will be vulnerable to hackers, but also that it could intentionally be misused as a weapon against anyone who publicly disagrees with Trump."
"The fact that the acting commissioner himself publicly admitted that he didn't really understand the Maine contract, but canceled it anyway, proves that this administration is making reckless changes that affect real people for no legitimate reason," Richtman added. "Once again, we see Team Trump resorting to revenge to set domestic policy."
The revelation of Dudek's emails comes amid SSA turmoil caused by the termination of thousands of agency personnel in what Trump, Musk, and other Republicans claim is an effort to reduce waste and fraud. Musk—who recently referred to Social Security as the the "biggest Ponzi scheme of all time"—has proposed the elimination of up to 50% of SSA's workforce and has said that up to $700 billion could be cut from programs including Social Security, Medicare, and Medicaid.
"This partial victory shows that when the American people fight for our Social Security, we can win," said one advocate. "We are only going to get louder!"
Defenders of the Social Security Administration this week welcomed the delay and rollback of some policy changes at the federal agency while also reiterating the threat posed by U.S. President Donald Trump and the billionaire leader of his Department of Government Efficiency, Elon Musk.
As part of what critics condemn as "DOGE-manufactured chaos," SSA intended to require anyone who couldn't verify their identity online through "my Social Security" to do so in-person, beginning next week, while planning to shutter offices across the country. The agency announced Wednesday that the start date has been pushed to April 14, and people applying for Medicare, Social Security Disability Insurance, or Supplemental Security Income are now exempt from the rule and can complete their claim over the telephone.
Acting SSA Commissioner Leland Dudek claimed Wednesday that "we have listened to our customers, Congress, advocates, and others, and we are updating our policy to provide better customer service to the country's most vulnerable populations."
Meanwhile, opponents of Trump and Musk's attacks on the agency—widely seen as a push toward privatization—framed the development as a "good first step" but "not enough," as AARP chief advocacy and engagement officer Nancy LeaMond said in a statement to CBS MoneyWatch.
"Our members nationwide have told us this change would require hundreds of miles and hours of travel merely to fill out paperwork," LeaMond said. "SSA should be prioritizing customer service effectiveness and efficiency, and as older Americans tell us, the announcement requiring visits caused confusion and distress."
U.S. Sen. Elizabeth Warren (D-Mass.) said on the Musk-owned social media platform X: "Delaying a bad plan—which effectively denies people their Social Security—is insufficient. Elon Musk's DOGE must take their hands off Social Security."
Warren also acknowledged the positive impact of people calling out the assault on the SSA, adding: "Keep the pressure on Republicans in Congress and Donald Trump to reverse these cuts. YOUR voice makes a difference."
Max Richtman, president and CEO of the National Committee to Preserve Social Security and Medicare, similarly said that "while it is good that a bad policy is being postponed—and that some of the least mobile, most vulnerable groups are now exempted—it is still bad policy. There was no reason to end the validation of identity by phone, and limiting it in any way creates an unnecessary hurdle for seniors and families claiming their earned benefits."
Richtman also took aim at those in charge, declaring that "the circus at the Social Security Administration continues under the 'leadership' of acting Commissioner Leland Dudek," who is at the helm of the agency while the Senate considers Trump's nominee, financial services executive Frank Bisignano.
"It very much appears that the decision-makers at SSA—under the influence of Elon Musk and DOGE—are making up policy as they go along, and then are surprised when there is understandable public blowback, forcing them to make ad hoc adjustments like this one," he added. "This is the opposite of the competent, responsible stewardship of Social Security that the public deserves. Dudek, Musk, and DOGE are creating nothing but distress and confusion for the millions of people who depend on these benefits to get by, while risking irreparable damage to the Social Security system."
The Trump administration's attempt to dismantle the SSA—including with cuts to personnel and phone services—is already having an effect, with the agency website crashing four times over 10 days in the past month, and callers waiting 4-5 hours on hold.
Trump & Musk are: -Lying about Social Security fraud -Making destructive cuts to SSA staffing and phone-based services -Threatening the security of people's personal information by giving DOGE access to sensitive SSA data Social Security is in crisis entirely due to them.
— Robert Reich (@rbreich.bsky.social) March 26, 2025 at 4:00 PM
"Americans are rightfully furious about the Trump administration making it harder for them to access their earned Social Security benefits," Nancy Altman, president of the group Social Security Works, said Thursday. "They are making their voices heard at town halls and rallies across the country, and calling their members of Congress. Now, they've forced the White House to partly walk back a needless burden."
Dudek tweaking the new verification rules, Altman said, "is just a starting point. The damage the Trump administration is doing to Social Security remains immense. The White House needs to roll back all of these senseless burdens, cancel plans to close dozens of field offices, and fully staff the Social Security Administration instead of pushing out thousands of employees."
"However, even this partial victory shows that when the American people fight for our Social Security, we can win," she added. "We are only going to get louder!"
As the Social Security Administration prepared to cut phone services for beneficiaries, the acting administrator admitted: "The reason that we're on this timeline is because we received a request from the White House."
The Trump administration's massive cuts to the agency that oversees Social Security benefits that are the primary source of income for 40% of American senior citizens came directly from the White House, the agency's acting administrator confirmed Monday as staffers across the country struggled to serve beneficiaries.
The cuts were the subject of a letter sent Monday by U.S. Sens. Elizabeth Warren (D-Mass.) and Ron Wyden (D-Ore.) to President Donald Trump's nominee to lead the Social Security Administration (SSA), Republican donor and financial technology executive Frank Bisignano—with the two lawmakers voicing concerns shared by many economic justice advocates that the Trump administration is "setting up the SSA for failure."
Warren and Wyden both serve on the Senate Finance Committee, which held a confirmation hearing for Bisignano on Tuesday. In a statement at the hearing, Wyden warned against confirming Bisignano, considering his history of "taking over troubled businesses and... firing hundreds or thousands of workers."
"This approach is a prelude to privatizing Social Security and handing it over to private equity," said Wyden. "Improving Social Security doesn't start with shuttering the offices that handle modernization, anti-fraud activities, and civil rights violations. It doesn't start with indiscriminately firing or buying out thousands of workers, and it doesn't start with restricting customer service over the phone and drawing up plans to close field and regional offices."
But as acting SSA Administrator Leland Dudek told advocacy groups Monday, the "rapid rollout" of changes to the phone services relied on by many beneficiaries was ordered by the White House.
"He said, 'The reason that we're on this timeline is because we received a request from the White House,'" one person who was in the meeting told HuffPost Monday, with two other sources confirming the account.
Advocates were alarmed last week when Dudek announced Social Security beneficiaries will no longer be able to verify their identities over the phone starting March 31, and will instead have to use an online system or go to one of the field and regional offices across the country.
But the so-called Department of Government Efficiency (DOGE), which Trump named billionaire donor and tech CEO Elon Musk to lead, compiled a list in recent weeks of 47 Social Security offices that it plans to close this year—closures that are expected to strain the agency employees who are left after DOGE pushed to cut 12% of the workforce.
The Washington Post reported Tuesday that the cuts have contributed to the SSA website crashing four times over 10 days in the past month, barring beneficiaries—who include people with disabilities and children of deceased parents as well as retirees—from accessing their accounts.
Phone calls to the agency have surged in recent weeks as many of Social Security's 73 million beneficiaries wonder whether their monthly payments will be slashed, with callers facing hold times of four to five hours in some cases, and a callback function that was available only 3 out of 12 times that the Post called the SSA.
"With Americans already waiting hours to get connected with Social Security on the phone, it is outrageous that under this new policy, older Americans, especially those in rural areas, will have to call, wait on hold for possibly hours, make an appointment, or even take a day off work to claim the benefits they have worked for and earned," Nancy LeaMond of the American Association of Retired Persons told Dudek in a letter regarding the cuts to phone services scheduled to begin next week.
Dudek told stakeholders in the Monday meeting that "in normal times, something like this would take two years to roll out."
HuffPost reported that no training has begun to help SSA staffers cope with thousands more field office visits than they are accustomed to, and the agency said training is planned for the week, giving employees just days to prepare for the loss of phone verification.
One former SSA official who retired this month amid the spiraling chaos at the agency told the Post that Trump administration leaders are "creating a fire to require them to come and put it out."
The White House has denied beneficiaries will see a loss in their benefits, with Press Secretary Karoline Leavitt saying, "Any American receiving Social Security benefits will continue to receive them."
Meanwhile, Sen. John Curtis (R-Utah) cheerfully told NBC's "Meet the Press" on Sunday that while senior citizens can expect to continue receiving Social Security, "we can't be afraid of this conversation" about "a change to Social Security" that would cut off access to the program for his own children's generation. Curtis said he plans to soon introduce legislation pushing for a "change" to the program.
The change, said Social Security Works (SSW), will mean "massive cuts to your benefits so that billionaires don't have to pay their fair share."
Even before Trump and Musk began spreading false claims about rampant Social Security fraud—insisting without evidence that millions of deceased Americans receive benefits, which Bosignano admitted in Tuesday's hearing is far from true—Republicans have consistently claimed that the program will soon be insolvent, despite the fact that it is able to pay 100% of benefits for the next 12 years and more than three-quarters of benefits after that, according to SSW.
On Tuesday, the advocacy group said, Republicans on the Senate Finance Committee were "misrepresenting the facts about fraud in Social Security."
"OVER 99% of all Social Security payments are made accurately and on time," said the group. "Congress needs to focus on protecting and expanding benefits, not billionaire profits."
"Rather than comply with a lawful court order, he wants to see millions of families, retirees, and disabled individuals go hungry, suffer, and potentially lose their homes all to curry favor with anti-worker billionaires."
Defenders of the Social Security Administration on Friday blasted acting Commissioner Leland Dudek's threat to shut down the agency in response to a federal judge cutting off the Department of Government Efficiency's access to SSA data.
U.S. District Judge Ellen Hollander wrote Thursday that "the DOGE team is essentially engaged in a fishing expedition at SSA." She issued a temporary restraining order targeting affiliates of the government-gutting entity created by Republican President Donald Trump and led by Big Tech CEO Elon Musk, the richest person on the planet.
While the advocacy and labor groups behind the lawsuit celebrated the order from Hollander—who was appointed to the District of Maryland by former President Barack Obama—Dudek responded to the ruling with a threat to shut down the agency entirely.
"My anti-fraud team would be DOGE affiliates. My IT staff would be DOGE affiliates," Dudek told Bloomberg. "As it stands, I will follow it exactly and terminate access by all SSA employees to our IT systems."
"Now, like a child who didn't get his way, he is threatening to shut down Social Security."
Dudek—who is leading the SSA until the U.S. Senate decides whether to confirm Trump's nominee, former Fiserv CEO Frank Bisignano—said he would ask the judge to immediately clarify her order, adding: "Really, I want to turn it off and let the courts figure out how they want to run a federal agency."
Lee Saunders, president of the American Federation of State, County, and Municipal Employees (AFSCME)—which filed the suit with the Alliance for Retired Americans and the American Federation of Teachers—said in a Friday statement that "for almost 90 years, Social Security has never missed a paycheck—but 60 days into this administration, Social Security is now on the brink."
"Acting Commissioner Leland Dudek has proven again that he is in way over his head, compromising the privacy of millions of Americans, shutting down services that senior citizens rely on, and planning debilitating layoffs, all in service to Elon Musk's lies," he continued. "Now, like a child who didn't get his way, he is threatening to shut down Social Security. Rather than comply with a lawful court order, he wants to see millions of families, retirees, and disabled individuals go hungry, suffer, and potentially lose their homes all to curry favor with anti-worker billionaires. It's despicable."
"Even for this administration, this is a new low. Project 2025 didn't dare mention Social Security, but we always knew they would put it on the table," he added, citing a Heritage Foundation-led blueprint for remaking the government. "We've fought back efforts by anti-union extremists and billionaires to privatize and gut Social Security before, and we'll do it again. Workers paid into this program; it belongs to us."
Groups that are not part of the case also took aim at Dudek on Friday. Max Richtman, president and CEO of the National Committee to Preserve Social Security and Medicare, called the threat "to hold hostage" the earned benefits of over 70 million people "inexcusable" and "yet another example of the Trump administration's hostility to American seniors."
"Dudek is throwing a temper tantrum—claiming that if DOGE can't access American's data, neither can anyone else," he said. "No one in the federal government has the breadth of access to data that Elon Musk has demanded. Social Security employees' access is compartmentalized and only made available on a 'need-to-know' basis, and those with access to the data go through rigorous screening, training, and are subject to fines and/or jail time for violating this policy."
Richtman asserted that "Musk's continued effort to justify his actions by doubling down on thoroughly debunked claims of 'massive fraud' at SSA are being laid bare as a mere pretext for acquiring every American's personal information—which could then be used as weapons against anyone who disagrees with the Trump administration's actions."
Nancy Altman, president of Social Security Works, declared that "Dudek's leadership has been the darkest in Social Security's nearly 90-year history. He has sown chaos and destruction... His highest loyalty is to Elon Musk and Donald Trump, not to the beneficiaries that the agency is meant to serve. Singlehandedly, he has taken the security out of Social Security."
"Members of Congress who remain silent are complicit. The Trump-nominated commissioner, who will have his confirmation hearing next week, is no better. In fact, he proudly calls himself 'a DOGE person,'" she warned of Bisignano.
"Every member of Congress, Republicans and Democrats alike, must condemn the destruction of our Social Security system and demand that the Trump administration follow Judge Hollander's order," Altman added. "They must make it clear that no president—even one who thinks he is a king—can shut down our Social Security system."
"One has to ask why the world's richest man—who has received in the tens of billions of dollars in federal contracts—is targeting the agency that helps so many Americans keep their heads above water," said one advocate.
The Trump administration aims to "ultimately collapse the system" that allows tens of millions of Americans to collect their earned Social Security benefits each month, said one leading advocate for the system Wednesday after officials announced a major change to the Social Security Administration.
Acting SSA Commissioner Leland Dudek claimed the agency needs to "identity-proof" Social Security beneficiaries as he told reporters that millions of people will now be required to verify their identities using an online system—and will have to provide documentation at local field offices if they're unable to use the SSA website's verification system.
The change is set to take effect March 31 and comes as President Donald Trump and Elon Musk, his billionaire ally whom he named to lead the so-called Department of Government Efficiency (DOGE) with the aim of slashing government jobs and spending, have baselessly claimed that the Social Security system is riddled with fraud and sends benefits to millions of deceased Americans and to undocumented immigrants.
A source at the SSA told Judd Legum, author of the newsletter Popular Information, that there are "no significant concerns about fraud at intake" and said the change is aimed at creating "additional hurdles to filing claims and [overwhelming] the system."
Max Richtman, president and CEO of the National Committee to Preserve Social Security and Medicare, noted that for decades, senior citizens and people with disabilities who rely on Social Security payments have been able to verify their identities over the phone when applying for benefits.
"The new process would force seniors and people with disabilities to navigate a needless technical hurdle in applying for their earned benefits. If these claimants (who do not always have computers or smartphones, reliable internet service, or the technical skills to complete the process online) cannot verify their identity online, they would have to call SSA via the already overburdened phone line to set up an appointment, and travel in person to an SSA field office," said Richtman.
"The combination of fewer workers, fewer offices, and a massive increase in the demand for in-person services could sabotage the Social Security system."
With DOGE pushing to cut 7,000 jobs within the SSA and close at least 47 regional and local field offices, the change would particularly harm the ability of people in rural areas, with mobility limitations, and with limited internet access to obtain their monthly benefits.
"The combination of fewer workers, fewer offices, and a massive increase in the demand for in-person services could sabotage the Social Security system," said Legum, who reported on the SSA memo on Monday.
Doris Diaz, the SSA acting deputy commissioner for operations, is among those who have warned Dudek against forcing seniors to verify their identities online, saying the change would cause longer wait and processing times and would send an estimated 75,000-85,000 beneficiaries to increasingly understaffed field offices per week.
Nancy Altman, president of Social Security Works, which works to counter right-wing claims about Social Security and lobbies to strengthen the system, told Common Dreams that "despite Leland Dudek's claims, the only thing putting the American people's personal Social Security data at risk is that Dudek turned it over to DOGE operatives."
The new plan "will make it far harder for the American people to claim their earned benefits. It could even cause major delays, and ultimately collapse the system, by overwhelming the field offices," said Altman.
"It is part of what appears to be an ongoing effort to cause Social Security to collapse," she added.
Richtman said that the only "rational conclusion" regarding the coming change in SSA operations is that Trump and Musk want to "undermine public support for Social Security by rendering the SSA dysfunctional, so that the program can be squeezed for cash, cut, and privatized."
"Intentionally erecting obstacles for the people who've earned these benefits (and who pay for SSA operations with every paycheck) betrays at the least an indifference—and more likely, an outright hostility—to the elderly, people with disabilities, their families, and survivors who rely on Social Security," said Richtman. "One has to ask why the world's richest man—who has received in the tens of billions of dollars in federal contracts—is targeting the agency that helps so many Americans keep their heads above water financially."
"This team appears to be among the largest DOGE units deployed to any government agency."
Despite his pledge of "maximum transparency," Elon Musk has gone to great lengths to obscure the names and activities of staffers working for his Department of Government Efficiency—even claiming at one point that it is illegal to publicly identify members of the advisory commission.
That didn't stop Wired from publishing a story on Thursday that names 10 DOGE operatives who have infiltrated the Social Security Administration, which is facing deep staffing cuts that advocates warn could impact the delivery of benefits.
The staffers, according to Wired, are Akash Bobba, Scott Coulter, Marko Elez, Luke Farritor, Antonio Gracias, Gautier Cole Killian, Jon Koval, Nikhil Rajpal, Payton Rehling, and Ethan Shaotran. The list "includes a number of young engineers whose presence at the SSA has not been reported."
"This team appears to be among the largest DOGE units deployed to any government agency," the outlet noted. "Many of them have worked or interned at Musk companies such as Tesla and SpaceX, and the majority of them have also appeared at other government agencies in recent weeks, as part of DOGE's incursion into the government."
Three of the DOGE staffers—Gracias, Koval, and Rehling—don't seem to have any prior government experience," Wired observed, "but Gracias does have a long history with Musk—he worked at Tesla for 14 years as a company director and helped Musk take the company public."
The details came amid widespread alarm and legal action over DOGE staffers' access to highly sensitive information at SSA, which administers benefits to tens of millions of Americans.
Bloomberg reported Thursday that "at least seven DOGE staffers have been granted access to a database known as the Master File of Social Security Number Holders and SSN Applications, also known as Numident."
"They currently have read-only access as they try to connect the dots between Social Security numbers and possible fraudulent benefits," Bloomberg added.
Both Musk and President Donald Trump have falsely claimed in recent weeks that tens of millions of dead people are receiving Social Security benefits.
SCOOP: Elon Musk has installed 10 of his DOGE operatives at the Social Security Administration. We got their names w/ @makenakelly.bsky.social www.wired.com/story/doge-o...
[image or embed]
— David Gilbert (@davidgilbert.bsky.social) March 13, 2025 at 8:03 PM
Wired reported that "one of the tasks the DOGE cohort will be assigned is how people identify themselves to access their benefit payments."
"Experts with decades of experience at the agency are now worried that DOGE operatives working across multiple agencies increases the risk of SSA data being shared outside of the agency, or that their inexperience will lead to them breaking systems entirely," the outlet added.
Leland Dudek, whom Trump installed as acting SSA commissioner last month, has acknowledged to senior agency staff that Musk's lieutenants are now effectively in the driver's seat at the department, making key decisions despite their lack of knowledge of SSA systems.
"Are we going to break something?" Dudek asked during a recent closed-door meeting with SSA staffers and advocates. "I don't know."
The new reporting on DOGE staffers' presence at SSA comes as Democratic lawmakers are demanding an investigation into Musk's activities at the agency amid mounting concerns that he wants to privatize Social Security.
In a letter to the Republican chair of the Senate Finance Committee earlier this week, Sen. Ron Wyden (D-Ore.) and other Democratic senators warned that DOGE staffers' "unfettered access" to SSA data raises "a profound risk of causing irreparable harm to the agency's systems and Americans' financial security."
"Local news blocked," one employee said. "So if there was a local shooting or something, I wouldn't be able to see."
The Trump administration's sweeping attacks on journalism and federal workers continued Thursday with an announcement that Social Security Administration employees can no longer access "general news" websites on government devices.
The Washington Post noted the email in an update to its Thursday reporting that earlier this week, acting SSA Commissioner Leland Dudek told top staff that members of President Donald Trump's Department of Government Efficiency (DOGE), headed by billionaire Elon Musk, are leading efforts to shrink the agency—which critics slam as a push toward privatization.
"DOGE people are learning and they will make mistakes, but we have to let them see what is going on at SSA," Dudek said, according to notes from the meeting. "I am relying on longtime career people to inform my work, but I am receiving decisions that are made without my input. I have to effectuate those decisions."
The newspaper reported that "on Thursday morning—three hours after the publication of this story—an all-staff email went out to SSA employees informing them that they would be prevented 'effective today' from accessing certain websites on their government devices, including 'online shopping,' ' general news,' and 'sports.'"
The email—a screenshot of which was posted on the Musk-owned social media site X by independent journalist Justin Glawe, author of the newsletter American Doom—states that "these additional restrictions will help reduce risk and better protect the sensitive information entrusted to us in our many systems."
An SSA spokesperson said in a statement that "employees should be focused on mission-critical work and serving the American people," but they "may request an exception if they have a business need for job-specific duties."
As Glawe pointed out: "To all the people saying BUT YOU SHOULDN'T READ NEWS AT WORK—they are government employees, so reading news and staying informed is part of their job. They're not working at a car dealership."
While SSA messaging frames the policy as an effort to promote safety and efficiency, and the email did not include a list of blocked websites, Wired revealed that some outlets "at the forefront of the reporting" on DOGE have been banned:
Wired has confirmed with two sources inside the SSA that Wired.com is no longer accessible today, though it was accessible previously.
The sources also confirmed that the websites of The Washington Post, The New York Times, and MSNBC were inaccessible. However, the sources were able to access other news websites including Politico and Axios.
"Local news blocked," says one source at SSA, who was granted anonymity over fears of retribution. "So if there was a local shooting or something, I wouldn't be able to see."
It's unclear who has implemented the block list or what criteria were used to populate it, but it appears not to be based on ideological grounds, as Fox News and Breitbart are also blocked.
The policy change comes amid a flurry of reporting on Musk calling Social Security "the biggest Ponzi scheme of all time" during a recent podcast interview with Joe Rogan as well as efforts to shrink the agency and shut down multiple offices nationwide.
Over 150 House Democratswrote in a Tuesday letter to Dudek that "Social Security helps approximately 70 million beneficiaries—including seniors, people with disabilities, children, and their families—put food on the table, pay the rent, heat their homes, cover medical bills, and more... Shuttering field offices and gutting SSA staffing has nothing to do with 'governmental efficiency.'"
Other federal agencies are also under assault by DOGE and its billionaire leader—who is facing new limits from the president. Citing two officials, Politico reported that during a Thursday Cabinet meeting attended by Musk, "Trump told top members of his administration that Musk was empowered to make recommendations to the departments but not to issue unilateral decisions on staffing and policy."
While working to gut the federal government, the Trump administration has also taken aim at journalism. Amid a spat with The Associated Press over its refusal to use Trump's preferred name for the Gulf of Mexico, White House Press Secretary Karoline Leavitt announced last week that the administration will now decide which outlets get to participate in the presidential press pool.
That came a week after the Post reported that the U.S. State Department told embassies and consulates to cancel "all non-mission critical contracts/purchase orders for media subscriptions (publications, periodicals, and newspaper subscriptions) that are not academic or professional journals."
According to the newspaper, a memo "directed procurement teams at embassies and consulates to prioritize the termination of contracts with six news organizations in particular: The Economist, The New York Times, Politico, Bloomberg News, The Associated Press, and Reuters."
Similarly, as Rolling Stone detailed Thursday: "In the first weeks of the Trump administration, DOGE canceled subscriptions to services like Politico Pro, which many agencies rely on to stay abreast of legislation moving through Congress. DOGE also incorrectly identified a contract with a wing of Thomson Reuters as going toward news subscriptions. In fact, the contract—signed by the Defense Department under the first Trump administration—was with Thomson Reuters Special Services and dealt with preventing cyber threats."
The Republican president has a long record of attacking news outlets and individual reporters—from his frequent declarations of "fake news" to
reportedly inquiring about how he could jail journalists if he returned to the White House.
"After years of hard work and a lifetime of contributions, our seniors shouldn't have to worry about Republicans meddling with their Social Security," said one House Democrat.
A leaked email from acting Social Security Administration Commissioner Leland Dudek on Tuesday sparked a fresh wave of warnings about U.S. President Donald Trump and government-gutting billionaire Elon Musk privatizing the agency.
The Bulwark, an anti-Trump conservative news outlet, obtained Dudek's March 1 email to staff, which reportedly says in part that "we need to revitalize SSA operations by streamlining activities, outsource nonessential functions to industry experts, and reinstating human judgment and common sense into every decision at every level."
While Dudek did not elaborate on what outsourcing "nonessential functions" will look like, according to The Bulwark, Martin O'Malley, who led the agency under former President Joe Biden, warned that it could involve automation and the use of artificial intelligence to replace call centers staffed by people trained to help seniors and other beneficiaries sort out complex problems.
O'Malley also said that SSA employees he knows report a "toxic" work environment. He told the The Bulwark that "they are driving people out there with a viciousness that I believe will collapse the agency," which could result in an "interruption of benefits."
"We have a 50-year low in staffing while the baby boomer generation is swelling their ranks," O'Malley said. "That's the underlying reality here, and these guys appear hell-bent on breaking it. It seems they really want to break Social Security."
The former SSA commissioner isn't alone in expressing serious concerns about Dudek, the president, and Musk, head of the so-called Department of Government Efficiency (DOGE), which is leading the Trump administration's attack on federal agenices.
Responding to The Bulwark's reporting on the Musk-owned social media site X, House Ways and Means Committee Ranking Member Richard Neal (D-Mass.) said that "after years of hard work and a lifetime of contributions, our seniors shouldn't have to worry about Republicans meddling with their Social Security. This is an attack on our nation's seniors—plain and simple."
Also weighing in on X, Congressman Mark Pocan (D-Wis.) declared that "in no way, shape, or form, should we privatize any aspect of Social Security."
Concerns have mounted following a series of events last week, including a wave of Social Security Administration leaders retiring and the agency telling staff that it would be implementing an "organizational restructuring that will include significant workforce reductions." The SSA confirmed a goal to have only 50,000 workers, which requires forcing out 7,000 people.
"With that came an announcement that the agency will consolidate its current 10 regional offices down to four, as well as reorganize headquarters," Government Executive reported. "And Elon Musk's DOGE operatives have canceled the leases for 45 field offices across the country, as well as the Office of Hearings Operations in White Plains, New York."
House Ways and Means Social Security Subcommittee Ranking Member John Larson (D-Conn.) this week led a letter to Dudek signed by over 150 of the chamber's Democrats, who warned that office closures and layoffs "will devastate SSA's ability to serve the public and deliver Social Security payments, inflicting backdoor benefit cuts on the American people."
"Social Security helps approximately 70 million beneficiaries—including seniors, people with disabilities, children, and their families—put food on the table, pay the rent, heat their homes, cover medical bills, and more," the House Democrats wrote. "Shuttering field offices and gutting SSA staffing has nothing to do with 'governmental efficiency.'"
Like O'Malley, they cited the already low staffing level that has led to customer service issues at the SSA. They stressed that office closures "and gutting staff would only deepen the crisis, chaos, and confusion. If the Trump administration is serious about efficiency in delivering benefits to the American people, it would ensure that SSA has the staff and offices needed to serve the public."
Senate Democrats are also sounding the alarm. Government Executive noted that during a Monday press conference, Sen. Patty Murray (D-Wash.) accused Trump and Musk of "taking a wrecking ball" to the SSA while Sen. Ron Wyden (D-Ore.) warned that their actions are "a prelude to privatization."