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"The administration is cracking down on all the ways that companies—through paperwork, hold times and general aggravation—waste people's money, waste people's time," a White House official said.
The Biden administration on Monday launched a wide-ranging consumer protection campaign called "Time Is Money" aimed at cracking down on hard-to-cancel services, deliberately poor customer service, and other "corporate tricks" that involve overly complicated or burdensome processes, such as in the filling out of insurance claims.
The effort involves a number of agencies and initiatives, some already underway, like a proposed Federal Trade Commission (FTC) rule, first announced in March 2023 and currently under public review, that would require companies to make it as easy to cancel a subscription or service as it is to sign up. At least one regulation the administration included as part of "Time Is Money" is already final: a Department of Transportation rule on automatic refunds for airline tickets that are canceled or significantly changed.
Other changes are forthcoming, the White House says. The Consumer Financial Protection Bureau (CFPB) will introduce a rule that would require companies under its jurisdiction to allow callers to escape customer service "doom loops" and speak to a human being by pressing a single button; the Federal Communications Commission (FCC) is considering a similar initiative for cable and other communications companies, as well as a proposal like the FTC's proposed easy-to-cancel rule.
"The administration is cracking down on all the ways that companies—through paperwork, hold times, and general aggravation—waste people's money, waste people's time," said Neera Tanden, a domestic policy adviser to President Joe Biden, a Democrat, according toHuffPost.
"For example, you want to cancel your gym membership or subscription service to a newspaper," Tanden said. "It took one or two clicks to sign up, but now to end your subscription or cancel the membership, you have to go in person or wait on hold for 20 minutes."
"These seemingly small inconveniences don't really happen by accident," she added. "They have huge financial consequences."
BREAKING: Banks, credit card companies, and more will be required to let customers talk to a human by pressing a single button under a new Biden administration proposed rule.
The @CFPB rule is part of a campaign to crack down on customer service “doom loops.”
— More Perfect Union (@MorePerfectUS) August 12, 2024
Tanden, a former Hillary Clinton aid who has often been at odds with progressives, was careful to clarify that regulations were not aimed at "shaming corporations writ large."
The White House said the new campaign fits with its long-standing effort to improve customer experience with government services. In 2021, Biden signed an executive order calling for federal agencies to streamline and simplify the services they offer. The U.S. State Department has since launched a trial effort to renew passports online, and the Internal Revenue Service has launched a "Direct File" program that's free to use, following a successful pilot.
The "Time Is Money" campaign is also in keeping with the administration's consumer protection agenda. Both the FTC—led by Chair Lina Khan, a favorite of progressives—and the U.S. Department of Justice have stepped up antitrust enforcement. And in October the FTC announced a crackdown on junk and hidden fees.
All of these initiatives have come from the executive branch, making them vulnerable to reversal if Republicans take control of the White House or U.S. Congress next year. Democrats may be hoping the presumed popularity of efforts such as "Time Is Money" help prevent that from happening.
"I plan to introduce legislation to protect the government's policymaking ability that existed under Chevron that has worked for the last 40 years," Sen. Ed Markey said.
Following the Supreme Court's ruling on Friday overturning the so-called Chevron doctrine—which instructed courts to defer to federal agencies' reasonable interpretations of laws passed by Congress as they regulate everything from food safety to labor rights to climate pollution—progressive lawmakers vowed to take action to protect the power of these agencies to shield the public from toxic chemicals and unscrupulous employers.
Legislators expressed concerns about the impacts of the court's 6-3 ruling in Loper Bright Enterprises v. Raimondo and Relentless, Inc. v. Department of Commerce, which ended a 40-year precedent established by Chevron v. Natural Resources Defense Council in 1984.
"Now, with this ill-advised decision, judges must no longer defer to the decisions about Americans' health, safety, and welfare made by agencies with technical and scientific expertise in their fields," Sen. Ed Markey (D-Mass.) said in a statement. "MAGA extremist Republicans and their big business cronies are rejoicing as they look forward to creating a regulatory black hole that destroys fundamental protections for every American in this country."
"This unhinged Supreme Court needs to stop legislating from the bench, and we must pass sweeping reform to hold them accountable."
"I plan to introduce legislation to protect the government's policymaking ability that existed under Chevron that has worked for the last 40 years," Markey said.
Progressive Caucus Chair Pramila Jayapal (D-Wash.) called the ruling "dangerous" and urged Congress to "immediately pass" the Stop Corporate Capture Act, which she introduced in March 2023.
In a statement Friday, Jayapal said the act was "the only bill that codifies Chevron deference, strengthens the federal-agency rulemaking process, and ensures that rulemaking is guided by the public interest—not what's good for wealthy corporations."
The act would codify Chevron by providing "statutory authority for the judicial principle that requires courts to defer to an agency's reasonable or permissible interpretation of a federal law when the law is silent or ambiguous."
In addition, it would:
The Coalition for Sensible Safeguards, a group of more than 160 organizations mobilizing for stronger public protections, also called on Congress to pass the Stop Corporate Capture Act.
"The bill is a comprehensive blueprint for modernizing, improving, and strengthening the regulatory system to better protect the public," the coalition wrote in response to Friday's ruling. "It would ensure greater public input into regulatory decisions, promote scientific integrity, and restore our government's ability to deliver results for workers, consumers, public health, and our environment."
Jayapal also called on Congress to "enact sweeping oversight measures to rein in corruption and billionaire influence at the Supreme Court, whose far-right extremist majority routinely flouts basic ethics, throws out precedent, and legislates from the bench to benefit the wealthiest and most powerful."
Rep. Rashida Tlaib (D-Mich.) similarly recommended congressional action to address court corruption. In a statement, she called the decision "a power grab for the corrupt Supreme Court who continues to do the bidding of greedy corporations."
"The MAGA Court just overruled 40 years of precedent that empowered federal agencies to hold powerful corporations accountable, protect our workplaces and public health, and ensure that we have clean water and air," Tlaib continued. "This unhinged Supreme Court needs to stop legislating from the bench, and we must pass sweeping reform to hold them accountable."
In the meantime, the Coalition for Sensible Safeguards said that the ruling did not strip regulatory bodies of their authority to pass new rules to protect the public and the environment.
"This decision is a gift to big corporations, making it easier for them to challenge rules to ensure clean air and water, safe workplace and products, and fair commercial and financial practices," said Public Citizen president and coalition co-chair Robert Weissman. "But the decision is no excuse for regulators to stop doing their jobs. They must continue to follow the law and uphold their missions to protect consumers, workers, and our environment."
This year, EWG scientists found that four out of five of the most frequently detected pesticides on the produce were fungicides that could have serious health impacts.
The latest edition of an annual consumer's guide published Wednesday reveals that almost three-fourths of non-organic fruits and vegetables sampled contained traces of toxic pesticides while the "dirty dozen"—including strawberries and spinach—tested at levels closer to 95%.
Scientists with the Environmental Working Group (EWG) document in their new report, "2024 Shopper's Guide to Pesticides In Produce," that four out of five of the most frequently detected pesticides found on the twelve most-contaminated produce items were fungicides that could have serious health impacts.
"There's data to suggest that these fungicides can disrupt the hormone function in our body," EWG senior scientist Alexa Friedman told Common Dreams, adding that the chemicals had "been linked to things like worse health outcomes" and "impacts on the male reproductive system."
"We recommend using the Shopper's Guide as a way to prioritize which fruits and vegetables to buy organic to reduce your pesticide exposure."
The four fungicides detected on the Dirty Dozen produce were fludioxonil, pyraclostrobin, boscalid, and pyrimethanil. Two of these—fludioxonil and pyrimethanil—were also found in the highest concentrations of any pesticide detected.
The annual Dirty Dozen and Clean Fifteen lists are based on a review of Department of Agriculture and Food and Drug Administration data. This year, EWG looked at results from 47,510 samples of 46 fruits and vegetables.
2024's Dirty Dozen list is similar to previous years, with strawberries, spinach, and a trio of hearty greens—kale, collard greens, and mustard greens—once again taking the top three spots. The full list is as follows:
The four fungicides were found on the fruits and vegetables for which new data was available this year—blueberries, green beans, peaches, and pears—for some of them at high levels.
"One reason we might see fungicides in high concentrations compared to other types of pesticides are that fungicides are often sprayed on the produce later in the process," Friedman said.
Farmers frequently apply fungicides after harvest to protect crops from mildew or mold on the way to the grocery store.
Beyond fungicides, testing also turned up the neonicotinoids acetamiprid and imidacloprid, which harm bees and other pollinators and have been associated with damage to the development of children's nervous systems.
Testing also revealed the pyrethroid insecticides cypermethrin and bifenthrin. While there are fewer studies on these pesticides, existing research suggests they may also harm children's brains. More than 1 in 10 pear samples tested positive for diphenylamine, which is currently banned in the European Union over cancer concerns.
Most of the pesticides detected on the Dirty Dozen are legal, but one exception is acephate, an organophosphate insecticide that is essentially prohibited for use on green beans but is still found on them. One sample tested positive for levels 500 times the Environmental Protection Agency's (EPA) legal limit.
In total, EWG found that nearly 75% of non-organic fruits and vegetables tested were contaminated with pesticides. However, nearly 65% of the conventional items on the Clean Fifteen list were pesticide free. This year's Clean Fifteen are:
The Shopper's Guide is primarily geared toward helping consumers make informed choices as they choose between conventional and organic items, which may be more expensive or harder to find.
"We always recommend that people consume as many fruits and veggies as possible, whether they're organic or conventional," Friedman said.
But for people concerned about consuming pesticides, she added, EWG recommends "using the Shopper's Guide as a way to prioritize which fruits and vegetables to buy organic to reduce your pesticide exposure."
EWG recommends prioritizing organic versions of Dirty Dozen items.
As a whole, the EWG advocates for policymakers and regulators to do more to understand the real risks posed by pesticides and protect people from them.
"We still feel that there needs to be more studies that really focus on the health effects of these pesticides, specifically the pesticides that we found in high detection this year, so that we can better understand how these might impact health for susceptible populations, particularly for children," Friedman said.
She added that while many of the pesticides detected in tests were at or below legal limits set by the EPA, "legal doesn't always mean that they're safe for everyone."
In a 2020 study, for example, EWG researchers found that for nearly 90% of common pesticides the EPA had failed to apply an extra margin of safety for children when setting limits, even though it is required to do so under the Food Quality Protection Act.
Currently, the EPA has a chance to improve regulations as it rewrites a ban on chlorpyrifos on food, which was overturned by a court on a technicality. It is also reviewing whether or not the pesticide dimethyl tetrachloroterephthalate (DCPA) can be used safely after it acknowledged the "significant risks" it posed to human health.
EWG is also raising the alarm about a slate of new rules that some lawmakers may try to attach to the 2023 Farm Bill or other important legislation. These proposed laws, such as the Agricultural Labeling Uniformity Act and the EATS Act, would prevent states or localities from setting additional regulations on pesticides. In September 2023, EWG joined with 184 other environmental groups in sending a letter to the House and Senate opposing such measures, which the groups argue take "decision-making out of the hands of those most impacted by pesticide use."
"States and localities are often in a much better position than the EPA to quickly assess risks, consider emerging evidence, and to make decisions to protect their unique local environments and communities including schools and childcare facilities, from toxic pesticides," the letter states. "Undermining that authority would hamstring critical local efforts to address cancer and other human health risks, threats to water resources, and harms to pollinators and other wildlife."