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frank bisignano
Trump Is Out to Destroy the 'Meaning of Social Security'—in More Ways Than One
Trump spent 2025 doing everything in his power to demolish our invaluable Social Security system itself.
Jan 02, 2026
The walls of the Wilbur J. Cohen Federal Building, which lies blocks from the US Capitol, are decorated with stunning New Deal-era murals. The most famous of these murals, "The Meaning of Social Security," depicts life before and after Social Security. The mural shows the best of America, what we can do when we all come together to build our Social Security system. Thanks to Donald Trump, "The Meaning of Social Security"—along with everything it represents—is now in grave danger.
The Trump administration is making moves to demolish the Wilbur J. Cohen Building, inevitably destroying "The Meaning of Social Security" in the process. Trump plans to take a wrecking ball to this key piece of Social Security’s history, just as he did to the east wing of the White House. But this is about more than just a mural. Trump spent 2025 doing everything in his power to demolish our invaluable Social Security system itself.
Trump ran on a promise to protect Social Security. Not surprisingly given his past history, he betrayed that promise over and over again in 2025.
Notably, Trump chose Russell Vought to be his powerful head of the Office of Management and Budget. Vought, the lead architect of Project 2025, made the Trump administration’s agenda plain, infamously declaring: “We want the bureaucrats to be traumatically affected. When they wake up in the morning, we want them to not want to go to work…”
The very sense of security that lifted us out of the Great Depression is what Trump is destroying—and he wants to erase the memory that another way is possible.
True to that goal, Trump and Vought gave Elon Musk’s Department of Government Efficiency (DOGE) unprecedented power over the federal government, including Social Security. Musk and his underlings used that power to:
- Force out thousands of the dedicated civil servants who run Social Security, disproportionately those with the most experience and institutional knowledge. That despite the fact that the Social Security Administration was already extremely understaffed and overburdened, with 12,000 Americans turning age 65 every day.
- Copy the American people’s most personal data to an insecure server for an undisclosed purpose. The data is now vulnerable to hackers—including foreign governments.
- Promote lies about Social Security. Musk and his acolytes falsely claimed that Social Security is full of fraud and improper payments, a lie Trump repeated to a huge national audience during his televised March 4 address to Congress. In fact, Social Security has a payment accuracy rate of over 99%—far better than private sector retirement programs.
In short, Trump, Vought, and Musk spent 2025 creating chaos, havoc, and trauma for the hardworking employees of the Social Security Administration, which translates to vastly diminished service to the public.
Elon Musk is no longer officially in government, but Vought still is, and Musk’s DOGE minions can still be found at SSA. Moreover, Trump’s choice to lead Social Security is Frank Bisignano, a self-described “DOGE person.” Though Bisignano has no background in Social Security, he does have expertise in hollowing out companies.
Before running Social Security, Bisignano was the head of Fiserv, a financial services company, where he laid off thousands of workers. Fiserv’s stock recently dropped by 40%. The company’s current CEO blamed Bisignano, saying that “many of the assumptions and projections set by prior leaders were too rosy.” Bisignano is now a defendant in several lawsuits brought by Fiserv investors.
Bisignano appears to have brought his Fiserv tricks to Social Security. Under his leadership, the Social Security Administration has removed longstanding metrics from its website. Bisignano is touting rosy new metrics, but the truth is that he is cherry picking data. For example, Bisignano says that wait times on Social Security’s 1-800 number are down. What he doesn’t mention is that calls may be picked up by an AI chatbot or by workers who have been diverted from elsewhere and are undertrained in responding to caller concerns. It doesn’t matter how quickly a call is answered if the caller does not get the help that they need.
Moreover, between pushing people out and reassigning others to the 1-800 number, field offices are increasingly understaffed. That means longer waits to get in-person help. Essential work is not getting done. That means millions of Americans may get hit, in six months or a year, with official notices informing them that they have been overpaid, and demanding that within the next month, they pay the government thousands of dollars. Millions more will likely be underpaid but never know it.
Importantly, Social Security is facing a financial shortfall in less than a decade. Rather than addressing it by requiring billionaires like himself to pay their fair share, however, Trump is doing everything he can to make the shortfall worse. His tariffs, record deficits, and other policies are leading to high inflation, which means Social Security is paying out larger amounts. Those policies, together with his deportation of hard-working immigrants, are also leading to unemployment and stagnant wages, so less is being contributed to Social Security.
Though the shortfall is manageable, Trump’s actions give Congress less time to act and increase the chances politicians will go behind closed doors to cut working families’ benefits.
What is happening is unprecedented in Social Security’s 90-year history. No president has come close to undermining it the way Donald Trump has done—and it’s been less than a year. President George W. Bush sought to privatize Social Security, but to his credit, he was totally transparent about his proposal. In stark contrast, Trump is seeking to destroy Social Security in the dark.
The very sense of security that lifted us out of the Great Depression is what Trump is destroying—and he wants to erase the memory that another way is possible. He wants a second American gilded age, with gold-plated everything for elites and suffering for the rest of us.
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Senators Demand Trump Admin Come Clean on Plan to 'Quietly Kill' Social Security Offices
The lawmakers accused the Social Security Administration of "a slash-first, think-later approach," for which "beneficiaries will pay the price."
Dec 11, 2025
Leading Senate Democrats and Independent US Sen. Bernie Sanders this week pressed the Trump administration for answers following reports that the Social Security Administration is planning to dramatically reduce visits to its field offices.
"We write with concerns regarding recent reports that the Social Security Administration is reorganizing its field office operations, and has established a goal of cutting the number of field office visits in half—amounting to 15 million fewer visits annually," Sens. Elizabeth Warren (D-Mass.), Ron Wyden (D-Ore.), Kirsten Gillibrand (D-NY), and Sanders (I-Vt.) wrote in a letter to SSA Administrator Frank Bisignano.
"Given that beneficiaries are already waiting months for field office appointments, and the agency has not shared with Congress or the public on how it plans to achieve this goal, we are concerned that these efforts are in fact part of a plan to 'quietly kill field offices,' implementing a backdoor cut in benefits by making it harder for Americans to access the Social Security customer services they need," the senators said.
"The Trump administration has relentlessly attacked Social Security."
Earlier this month, Nextgov/FCW revealed that the Social Security Administration said in internal documents that it wants “no more than 15 million total” in-person visits to its field offices in fiscal year 2026—or about half the current number of such visits. An anonymous SSA staffer told the outlet that senior agency officials are aiming for “fewer people in the front door" and for "all work that doesn’t require direct customer interactions to be centralized.”
As Warren's office noted Thursday:
The Trump administration has relentlessly attacked Social Security. Under Commissioner Bisignano, the administration has implemented policy changes that make it harder for Americans to get their benefits, including by implementing burdensome in-person and bug-prone identification processes that force millions more beneficiaries to visit field offices each year—at the same time they are slashing SSA’s workforce by around 7,000 and closing regional offices.
Instead of staffing up to meet these needs, SSA’s field office capacity has significantly declined. Beneficiaries are being forced to wait hours to get help—only to be told they will need to call to schedule an appointment.
"We are concerned that your plan is to force beneficiaries onto SSA’s bug-prone website or push them into customer service phone tree 'doom-loops'—which will almost certainly result in delayed or missed benefits for some individuals," the letter adds. "Once again, you seem to have adopted a slash-first, think-later approach to 'modernizing' SSA, and beneficiaries will pay the price."
The senators are asking Bisignano if the reports of proposed SSA office visit reductions are accurate, and if so, how and when the plan will be implemented, how the agency will "provide services to beneficiaries that would otherwise go to field offices," and how the reductions will affect already lengthy wait times and service online users and callers to the agency's 1-800 number.
The lawmakers' letter comes as Republican senators on Thursday voted down a proposed three-year extension of Affordable Care Act subsidies, a move that is expected to result, on average, in a doubling of health insurance premiums for around 22 million people. Critics said the vote underscores the need for single-payer healthcare legislation like the Medicare for All Act reintroduced by Sanders and Reps. Pramila Jayapal (D-Wash.) and Debbie Dingell (D-Mich.) earlier this year.
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Demand for Trump's Social Security Chief Bisignano to Resign After $30 Billion Implosion of Former Company
"Bisignano is in charge of the American people’s hard-earned Social Security benefits, as well as the collection of our taxes," said one advocate. "If he engaged in wrongdoing, the people need to know."
Oct 30, 2025
The new CEO of the financial services technology company Fiserv said Wednesday that the firm's financial outlook was grim, sending its stock collapsing by more than 40% and erasing $30 billion in market value—and laid the blame squarely with a Trump administration appointee whom the president has praised as "amazing."
When nominating former Fiserv CEO Frank Bisignano as Social Security administrator earlier this year, President Donald Trump said the executive frequently "takes troubled entities and turns them around."
With current Fiserv chief Mike Lyons warning on Wednesday that Bisignano had made major missteps as CEO, overinflating its sales projections and relying on short-term cost-cutting before selling his stock for $500 million, the advocacy group Social Security Works said beneficiaries of the government's anti-poverty program for senior citizens should be alarmed that the former executive is now in charge of their crucial benefits.
"Fiserv lost 40% of its value because the former CEO, Frank Bisignano, is a liar," said SSW. "But Bisignano is Trump's buddy, so he can only fail up. He's now in charge of your Social Security."
Lyons told analysts and investors that when Bisignano was leading Fiserv from 2020 until earlier this year, the company made sales projections that "would have been objectively difficult to achieve even with the right investment and strong execution."
He added that Bisignano made "decisions to defer certain investments and cut certain costs [which] improved margins in the short term but are now limiting our ability to serve clients in a world-class way, execute product launches to our standards and grow revenue to our full potential.”
Translating Lyons' comment, Brett Arends wrote at MarketWatch that "under Bisignano, the company made forecasts it could not plausibly have achieved" and that the former CEO "was chasing short-term quarterly results, not building the business."
"Did Bisignano know that Fiserv’s stock was about to tank, and ask his friend Donald Trump for a life raft?"
Lyons broke the news to investors weeks after a police pension fund sued Fiserv and Bisignano, as well as the new CEO, for "artificially inflating [Fiserv’s] growth numbers."
But along with causing his former company's value to plummet, emphasized SSW president Nancy Altman on Thursday, Bisignano personally benefited from overestimating his firm's performance—selling more than three million shares after he was appointed Social Security administrator for at least $500 million.
"That sale saved him $300 million (and counting) in stock value," said Altman. "Did Bisignano know that Fiserv’s stock was about to tank, and ask his friend Donald Trump for a life raft?"
Altman demanded that Bisignano "resign immediately" from his roles at the Social Security Administration and the Internal Revenue Service, where he was also named the first-ever CEO earlier this month.
"Bisignano is in charge of the American people’s hard-earned Social Security benefits, as well as the collection of our taxes—despite his total lack of expertise, or even basic knowledge, of either," said Altman. "He infamously admitted that he had to Google ‘Social Security’ when Trump offered him the job. If he engaged in wrongdoing, the people need to know."
Altman called on the US Department of Justice and Congress to launch "immediate" investigations into Bisignano's conduct as CEO of Fiserv, but noted that with Republican allies of Trump running the government, the former executive is unlikely to be held accountable."
"The only recourse," said Altman, "is for Democrats to win control of Congress and make investigating Bisignano a top priority.”
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