Brenda Roberts

Brenda Roberts

Brenda Roberts is Vice President of Communications Workers of America District 7 and Chair of CWA’s Customer Service Program

Articles by this author

 Sarah Prestoza and Brenda Roberts (4th and 5th individuals in the picture from Left to Right) on a CWA delegation trip to the Philippines. (Photo: Courtesy of CWA) Views
Thursday, December 12, 2019
Why U.S. and Filipino Call Center Workers Are Working Together
It’s easy to see what happens to U.S. communities when companies ship jobs overseas—working families struggle, local businesses close, and local governments lack the resources to provide key services. The impact on overseas workers can be just as harmful. Look at an industry that both of us know...
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