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For Immediate Release


Shravya Jain-Conti, Climate Nexus,
Jean Su, Center for Biological Diversity, (415) 770-3187,

Press Release

Report: Electric Utilities Took $1.25 Billion in Pandemic Bailouts, Shut Off Power to Households Nearly 1 Million Times


The Center for Biological Diversity and BailoutWatch today released Powerless in the Pandemic, a report showing that some of the nation’s top utilities received a collective $1.25 billion from last year’s government bailouts while shutting off families’ electric service nearly 1 million times.

The report shows that utilities wielded political power to secure beneficial tax-code changes in the CARES Act but defied calls to grant their own customers temporary relief. Instead, 16 utilities suspended or canceled electric service to nearly 1 million households between February 2020 and June 2021, leaving people without hot water, refrigeration, air conditioning and medical devices.

This pushed people to become transient or unsheltered, making it impossible to maintain social-distancing practices. With the money utilities spent on executive pay and dividends, the report finds, many could have bailed out their customers more than 500 times.

“It’s appalling that utility companies cut power to countless families throughout the pandemic while raking in taxpayer bailout money,” said Jean Su, director of the Center for Biological Diversity’s energy justice program. “This greedy, heartless practice hurts low-wealth communities and communities of color most of all. It needs to stop. Complicit state regulators who fail to make shutoff data public should stop cowering and start shedding light on utilities’ bad behavior.”

Other key findings:

  • Nine companies received tax bailouts totaling $1.25 billion. It would have cost just 8.5% of that bailout total to prevent every shutoff reported.
  • For what taxpayers spent bailing them out, 15 companies (all but NextEra) could have forgiven all unpaid accounts — hundreds of times over in some cases.
  • A six-member Hall of Shame — NextEra Energy (parent of Florida Power & Light and others), Duke Energy, Southern Company, Dominion Energy, Exelon, and DTE Energy — perpetrated 94% of all shutoffs documented. NextEra alone accounted for nearly half.
  • Duke Energy and DTE Energy together received $845 million, more than 75% of the tax bailout money the report identified in the utilities sector. They cut off customers’ power more than 203,000 times. Their tax bailouts provided enough unexpected revenue to forgive the underlying unpaid bills more than 150 times.

“From the data we analyzed, it is clear that private utilities prioritize profits and shareholder satisfaction over all else, including customer health and the climate,” said Chris Kuveke, data analyst with BailoutWatch. “These companies took bailout dollars from taxpayers and turned around to lobby against shutoff moratoria proven to save lives. Investor-owned utilities’ incentives are misaligned if they’re not providing people with the basic need of electricity during a crisis. They need stricter regulation.”

Utilities are a massive contributor to the climate emergency. They were responsible for 32% of U.S. greenhouse gas emissions in 2020, mostly from gas- and coal-burning plants. At the same time, their collections practices heaped further harm onto the poor communities and communities of color already suffering disproportionate climate harm and energy burdens.

“While millions of Americans were reeling from one of the worst economic downturns in U.S. history, utilities were breaking records for executive compensation while regulators allowed them to pass the costs of unpaid bills and PPE equipment on to struggling customers,” said Chandra Farley, environment and climate justice chair for Georgia NAACP. “Now the same customers whose power was disconnected as jobs were lost and shutoff protections expired will see their rates increased. Utility regulators must step up to put an end to these unjust and inequitable practices that fall hardest on those already marginalized by race and low-incomes.”

The report also reveals the lack of transparency in the utilities sector. The Center for Biological Diversity and BailoutWatch analyzed the data of 16 utilities because that is all that’s publicly available.

There is no industry standard or federal mandate to compel private utilities to disclose information about disconnections, and most state utility commissions choose not to collect the data or make it available. As a result, although this report presents the most exhaustive data set available, it covers just a fraction of the people affected.

The team analyzed disconnection data for 16 utility companies from February 2020 to June 2021, lobbying data from OpenSecrets, Secondary Market Corporate Credit Facility data from Federal Reserve monthly disclosures, and publicly available annual and quarterly financial disclosures filed with the U.S. Securities and Exchange Commission.


At the Center for Biological Diversity, we believe that the welfare of human beings is deeply linked to nature — to the existence in our world of a vast diversity of wild animals and plants. Because diversity has intrinsic value, and because its loss impoverishes society, we work to secure a future for all species, great and small, hovering on the brink of extinction. We do so through science, law and creative media, with a focus on protecting the lands, waters and climate that species need to survive. 

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