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A sign for the U.S. Social Security Administration is seen outside its headquarters in Woodlawn, Maryland on Thursday, March 20, 2025.
(Photo: Tom Williams/CQ-Roll Call, Inc via Getty Images)
By Moving Communications to X, Trump and Musk Renew Attack on Social Security
After SSA’s retreat on phone services, advocates and members of Congress may have thought that their efforts could have been, at least for the moment, deployed somewhere else. Sadly, this is not the case.
Apr 12, 2025
No media outlet has done a better job on reporting on the havoc that special government employee Elon Musk and U.S. President Donald Trump have unleashed than Wired. Their outstanding reporting continued Friday as they scooped everyone by reporting that “the Social Security Administration will no longer be communicating with the media and the public through press releases and ‘dear colleague’ letters, as it shifts its public communication exclusively to X, sources tell WIRED. The news comes amid major staffing cuts at the agency.”
That’s right—all public information about Social Security will come via X. For example, in late March SSA announced that they updated their identification verification procedures via an announcement on their website. So in the future, SSA will have to put all of this into a 280-character post or SSA can go to 4,000 characters if they are willing to upgrade to Premium or Blue.
The first thing that came to mind with SSA’s announcement—wasn’t this a conflict of interest with Elon Musk’s role at X? Many other questions followed, such as the role of asking for feedback from Social Security stakeholders, members of Congress, and last but far from least in my mind—Social Security beneficiaries. I hope that congressional oversight or the press will be able to get some answers here.
According to Wired, SSA regional staff would be cut by 87%:
Today, the agency has 547 employees working in the nearly dozen regional offices (previously, the number was closer to 700, but many people have retired, a current employee with knowledge of the staffing numbers says). After the cuts, the number is expected to be closer to 70.
The Wired piece also raises what is a very ironic twist to this switch to X. SSA employees need to get special permission to access social media. Could the move to X make it harder for SSA employees to learn what their own agency was doing? Surely, this would hinder their ability to serve the public.
It looked like SSA was moving in a more positive direction this week as the agency retreated from its position of drastic cuts to the number of services beneficiaries could access over the phone. Had these changes gone into effect, they would have dramatically impact individuals’ ability to access their earned benefits. A deluge of phone calls from beneficiaries and heat from members of Congress forced SSA to change their course.
After SSA’s retreat on phone services, advocates and members of Congress may have thought that their efforts could have been, at least for the moment, deployed somewhere else. Sadly, this is not the case. The decision to move all public communications to X demonstrated that that Trump and Musk are focused on destroying Social Security. Supporters of Social Security cannot let up for one minute. They will need to fight every day for Social Security until January 20, 2029.
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Martin Burns
Martin Burns has worked as a congressional aide, polling analyst, journalist, and lobbyist. He was on the campaign trail for Harris-Walz in Pennsylvania and North Carolina. In addition to Common Dreams, his work has been published by The Hill, Irish Central, and the Byline Times. Martin resides in Washington, DC with his wife, and regular coauthor, Mary Liz. His website is Martinburns.news.
Mary Liz Burns
Mary Liz Burns is financial education consultant and content creator focusing on personal finance topics including retirement decisions, maximizing Social Security, and managing debt. She is a certified financial behavior specialist® with an MBA specializing in financial psychology, and is based in Washington, D.C.
conflict of interestelon musksocial securitysocial security administrationu.s. congressx.comdonald trump
No media outlet has done a better job on reporting on the havoc that special government employee Elon Musk and U.S. President Donald Trump have unleashed than Wired. Their outstanding reporting continued Friday as they scooped everyone by reporting that “the Social Security Administration will no longer be communicating with the media and the public through press releases and ‘dear colleague’ letters, as it shifts its public communication exclusively to X, sources tell WIRED. The news comes amid major staffing cuts at the agency.”
That’s right—all public information about Social Security will come via X. For example, in late March SSA announced that they updated their identification verification procedures via an announcement on their website. So in the future, SSA will have to put all of this into a 280-character post or SSA can go to 4,000 characters if they are willing to upgrade to Premium or Blue.
The first thing that came to mind with SSA’s announcement—wasn’t this a conflict of interest with Elon Musk’s role at X? Many other questions followed, such as the role of asking for feedback from Social Security stakeholders, members of Congress, and last but far from least in my mind—Social Security beneficiaries. I hope that congressional oversight or the press will be able to get some answers here.
According to Wired, SSA regional staff would be cut by 87%:
Today, the agency has 547 employees working in the nearly dozen regional offices (previously, the number was closer to 700, but many people have retired, a current employee with knowledge of the staffing numbers says). After the cuts, the number is expected to be closer to 70.
The Wired piece also raises what is a very ironic twist to this switch to X. SSA employees need to get special permission to access social media. Could the move to X make it harder for SSA employees to learn what their own agency was doing? Surely, this would hinder their ability to serve the public.
It looked like SSA was moving in a more positive direction this week as the agency retreated from its position of drastic cuts to the number of services beneficiaries could access over the phone. Had these changes gone into effect, they would have dramatically impact individuals’ ability to access their earned benefits. A deluge of phone calls from beneficiaries and heat from members of Congress forced SSA to change their course.
After SSA’s retreat on phone services, advocates and members of Congress may have thought that their efforts could have been, at least for the moment, deployed somewhere else. Sadly, this is not the case. The decision to move all public communications to X demonstrated that that Trump and Musk are focused on destroying Social Security. Supporters of Social Security cannot let up for one minute. They will need to fight every day for Social Security until January 20, 2029.
From Your Site Articles
- Watchdogs Say World's Richest Man Elon Musk Has 'Declared War on Social Security' ›
- 'Organizing and Mobilizing Works': Team Trump Reverses Social Security Phone Cuts After Uproar ›
- Official Installed by Trump Moves to 'Demolish' Social Security Administration ›
- 'Welcome to the Oligarchy Era': Social Security Administration Switches Communications to Musk's X ›
- Opinion | Trump’s Continuing War on Social Security | Common Dreams ›
Martin Burns
Martin Burns has worked as a congressional aide, polling analyst, journalist, and lobbyist. He was on the campaign trail for Harris-Walz in Pennsylvania and North Carolina. In addition to Common Dreams, his work has been published by The Hill, Irish Central, and the Byline Times. Martin resides in Washington, DC with his wife, and regular coauthor, Mary Liz. His website is Martinburns.news.
Mary Liz Burns
Mary Liz Burns is financial education consultant and content creator focusing on personal finance topics including retirement decisions, maximizing Social Security, and managing debt. She is a certified financial behavior specialist® with an MBA specializing in financial psychology, and is based in Washington, D.C.
No media outlet has done a better job on reporting on the havoc that special government employee Elon Musk and U.S. President Donald Trump have unleashed than Wired. Their outstanding reporting continued Friday as they scooped everyone by reporting that “the Social Security Administration will no longer be communicating with the media and the public through press releases and ‘dear colleague’ letters, as it shifts its public communication exclusively to X, sources tell WIRED. The news comes amid major staffing cuts at the agency.”
That’s right—all public information about Social Security will come via X. For example, in late March SSA announced that they updated their identification verification procedures via an announcement on their website. So in the future, SSA will have to put all of this into a 280-character post or SSA can go to 4,000 characters if they are willing to upgrade to Premium or Blue.
The first thing that came to mind with SSA’s announcement—wasn’t this a conflict of interest with Elon Musk’s role at X? Many other questions followed, such as the role of asking for feedback from Social Security stakeholders, members of Congress, and last but far from least in my mind—Social Security beneficiaries. I hope that congressional oversight or the press will be able to get some answers here.
According to Wired, SSA regional staff would be cut by 87%:
Today, the agency has 547 employees working in the nearly dozen regional offices (previously, the number was closer to 700, but many people have retired, a current employee with knowledge of the staffing numbers says). After the cuts, the number is expected to be closer to 70.
The Wired piece also raises what is a very ironic twist to this switch to X. SSA employees need to get special permission to access social media. Could the move to X make it harder for SSA employees to learn what their own agency was doing? Surely, this would hinder their ability to serve the public.
It looked like SSA was moving in a more positive direction this week as the agency retreated from its position of drastic cuts to the number of services beneficiaries could access over the phone. Had these changes gone into effect, they would have dramatically impact individuals’ ability to access their earned benefits. A deluge of phone calls from beneficiaries and heat from members of Congress forced SSA to change their course.
After SSA’s retreat on phone services, advocates and members of Congress may have thought that their efforts could have been, at least for the moment, deployed somewhere else. Sadly, this is not the case. The decision to move all public communications to X demonstrated that that Trump and Musk are focused on destroying Social Security. Supporters of Social Security cannot let up for one minute. They will need to fight every day for Social Security until January 20, 2029.
From Your Site Articles
- Watchdogs Say World's Richest Man Elon Musk Has 'Declared War on Social Security' ›
- 'Organizing and Mobilizing Works': Team Trump Reverses Social Security Phone Cuts After Uproar ›
- Official Installed by Trump Moves to 'Demolish' Social Security Administration ›
- 'Welcome to the Oligarchy Era': Social Security Administration Switches Communications to Musk's X ›
- Opinion | Trump’s Continuing War on Social Security | Common Dreams ›
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