US Hospitals Lead Global Pack on Costly Paperwork
In some countries, bereaved families get condolence cards and flowers. In ours, the survivors are also deluged with hospital bills and insurance paperwork.
That paperwork isn't merely an insult. It costs our society a fortune. Take hospitals, for instance. According to research we recently published in Health Affairs, U.S. hospitals spent $215 billion in 2011 on billing and administration, a striking 1.43 percent of GDP.
Put another way, about $1 of every $4 of U.S. hospital spending goes to bureaucracy rather than patient care.