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    tax prep companies

    Person stands outside IRS building advocating for Direct File.

    Why You Should Take Advantage of IRS Direct File This Tax Season

    Widespread participation will help solidify the future of this important service amid the chaos in the federal government.

    Susan Harley
    Apr 11, 2025

    With Tax Day rapidly approaching, taxpayers who haven’t yet filed could have a great option available to them this year. Half the states in the nation now have access to a zero-cost tool created by the Internal Revenue Service called Direct File that allows people to file taxes online directly to the government using a question-based software.

    Direct File is a much better option than paying for expensive corporate-owned software or hiring a private tax-prep company. The typical taxpayer ends up spending an average of eight hours each year completing their tax returns in addition to shelling out $160 a year to pay for a service that should be—and is now—free of charge.

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    Opinion
    internal revenue service
    H & R Block office.

    Tax Prep Companies’ Business Model Exploits Low-Income Payers

    The average parent in low-income communities is being bombarded with advertising designed to trick them into wasting their hard-earned money that could otherwise be going to groceries, gas, and other necessities.

    Portia Allen-Kyle
    Apr 16, 2024

    How far could an extra nine hours and $150 go for you and your family? That’s how much Intuit’s TurboTax and H&R Block are taking from their average customer in low-income neighborhoods. Many of these customers don’t know that they can access these services for free—and that’s intentional. The average parent in low-income communities is being bombarded with advertising designed to trick them into wasting their hard-earned money that could otherwise be going to groceries, gas, and other necessities.

    With Tax Day just passed, corporate tax prep giants are trying to extract every last dollar they can from Black communities and working-class taxpayers. A new report in partnership with Better IRS, titled Preying Preparers: How Storefront Tax Preparation Companies Target Low-Income Black and Brown Communities sounds the alarm on how exploiting low-income taxpayers is core to the business model of tax prep companies.

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    Opinion
    tax prep companies
    Sen. Elizabeth Warren speaks at a hearing

    'Shocking Breach': Probe Shows Tax Prep Companies Shared Personal Data With Tech Giants

    One expert called the new revelations "a five-alarm fire" for taxpayer privacy.

    Jake Johnson
    Jul 12, 2023

    After a seven-month investigation, a group of congressional Democrats and Independent Sen. Bernie Sanders released a bombshell report Wednesday showing that private tax prep firms have been secretly sharing U.S. taxpayers' sensitive personal information with tech giants for years, a practice that the lawmakers condemned as outrageous and possibly illegal.

    The report, spearheaded by Sen. Elizabeth Warren (D-Mass.) in the Senate and Rep. Katie Porter (D-Calif.) in the House, notes that TaxAct, H&R Block, and TaxSlayer "used computer code—known as pixels—to send data to Meta and Google." The lawmakers' investigation was sparked by recent reporting in The Markup.

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