When I started out, my film was going to be about other people's
economic woes. Pretty soon I realized I was part of this story of how
the credit industry targets poor and middle-class Americans. Not only
was I a target, too, but all of us are.
There is a credit divide in America that fuels our economic divide. Put
another way, the globalization of our economy is about more than
outsourcing of jobs. There is a deeper shift underway from a society
based around production, with the factory as the symbol of American
economic prowess, to a culture driven by consumption, with the mall as its dominant icon.
My film, titled "In Debt We Trust," combines story telling, often in a
voice laced with outrage, with investigative inquiry. It's about a
nation where our credit score is the only score many people and
institutions care about, and where vast data bases record our every
purchase and consumer choice. Ours has become a nation in which the
carrot of instant affluence is quickly menaced by the harsh stick of
bill collectors, lawsuits, and foreclosures. And yet, this bubble can
burst: The slickest of our bankers and the savviest of our marketers
have not been able to undo the law of gravity, that what goes up must
come down.
Viewers of our film will be transported behind the scenes to meet the
biggest scammers of them, the engineers and operators of the billion
dollar credit card industry who have researched the details and minutiae
of consumer needs and our fantasies so that they can deploy the
deceptive art of seductive marketing and modern usury. We will
scrutinize a carefully conceived but stealth electronic Web, designed to
entrap, cajole, and co-opt the most powerful consumer culture on earth.
It teases us with a financial advance when we want it, then sucks it
away from us with more force than we realize.
Reporting These Stories
In the old days the poor couldn't qualify for loans. Today, they are
considered among the better risks because unlike the rich many feel an
obligation to pay back. Steve Barnett, who worked in the credit card
industry and will appear in our film, explains: "These are the perfect
customers. They need credit, so they're not all that concerned about
interest. They'll take a higher interest if you will grant them credit.
They'll pay off a small amount each month so they're in a sense 'on the
hook.' And because of their own sense of values or because of their own
background, their family background, they're not likely to declare
bankruptcy again. Given the change of laws that's more difficult
anyway." And manufacturers now know they can spur sales by lending money
to buyers up front and then get them to pay twice-first, at the
register, then with credit card payments, big interest rates and
compounded interest.
Given the ubiquitousness of these practices - and the reasons why they
exist and persist that stretch from corporate America into the halls of
government and revolve around issues of corporate greed and political
favors - the expanding gaps between those who have (and then have more)
and those who don't (but pay anyway) need to be explored and exposed by
journalists. I am raising this issue, and suggesting ways that it can be
reported, because I believe this is an essential story for us to tell:
- Report more regularly on these credit issues; billions of dollars are
involved, not to mention millions of lives.
- Identify the key corporate institutions and contrast the compensation
of their executives with the financial circumstances of their customers. . Shine a spotlight on how special interests and lobbyists for financial institutions contribute to members of Congress and other politicians,
across party lines, to ensure their desired policies and regulations.
Investigate political influence affected by campaign contributions. Some
reporting about this took place during the bankruptcy debate, but there
has been little follow-up.
- Examine the influence credit card companies have on media companies
through their extensive advertising.
- Take a hard look at the predatory practices in poor neighborhoods -
and crimes committed against poor and working class people, who are
least able to defend themselves. Legal service lawyers tell me that they
are overwhelmed by the scale of mortgage scams involving homes whose
value have been artificially inflated.
- Focus attention on what consumers can do to fight back. Robert
Manning, author of "Credit Card Nation," explains: "If ten percent of
American credit cardholders withheld their monthly payments, it would
bring the financial services industry to a standstill. At a larger
issue, what we have to do is to get people involved at the state level,
get their state attorney generals involved, aggressively filing class
action lawsuits and then putting pressure on key legislators to say,
'This is unacceptable that they're not representing and balancing the
issues of commerce with consumers. The balance is tilted dramatically
against the average American.'"
The Story's Key Ingredients
Class struggle is assuming a new form in the conflict between creditors
and lenders that reaches into many Americans' homes, where each month
bills are juggled and rejuggled with today's credit card bills paid by
tomorrow's new card. Meanwhile, with interest compounding at usurious
rates, indebt ness grows and people sink even deeper into debts they
cannot manage. In this conflict, companies function as well-organized
machines while borrowers are forced to react as individuals. Many are
browbeaten with lectures about "personal responsibility" by corporations
that only pay lip service to any form of social responsibility.
Centuries ago, we had debtors prisons. Today, many homes BECOME similar
kinds of prisons, where debtors struggle with personal finance issues.
The scale of indebtedness is staggering as consumers simply follow their
government's lead. As of Christmas 2005 the national debt stood at:
$8,179,165,267,626.42. Break that down and each American's share comes
to $27,439.48, and our nation's debt increases $2.83 billion each day.
Add to that two trillion more for consumer debt including mortgages.
That's a lot of money.
Who is really responsible for it? Few of us seem to know. And fewer
appear to know what can be done about it. "They're never going to be
repaid," says economic historian Michael Hudson who for many years
worked at Chase Bank. "Adam Smith said that no government had ever
repaid its debts and the same can be said of the private sector. The
U.S. government does not intend to repay its trillion dollar debt to
foreign central banks and, even if it did intend to, there's no way in
which it could. Most of the corporations now are avoiding paying their
pension fund debts and their health care debts."
The government and big companies might not have to pay, but regular
people do, as our collective consumer debt has doubled to the past ten
years. With mortgage debt included, it's now reached seven trillion
dollars. Hudson compares the plight of millions of debtors in the United
States to serfs of an age gone by: "For many people, debts now absorb 40
percent of their income. So many people are paying all of their take
home wages over and above basic expenses for debt service. And that's
rising. In effect, 90 percent of the American population is indebted to
the top 10 percent of the population."
The coffers of creditors - funded by the most prestigious banks and
financial institutions - are swelling with payments for arbitrarily
imposed late fees and RISING interest rates that seem to be largely
unregulated. Borrowing is now a national habit. Fueling this shift
globally has been our national debt-now in the trillions-as other
countries finance our trade imbalances and keep our economy strong.
Without that influx of money, the U.S. economy would be in crisis.
Everyone in the know knows this, but they do little to deal with it,
relying on the theory that if it ain't broke, don't fix it. Occasional
warnings and lots of noise surface about cutting the government's annual
deficit, including a devastating report by Comptroller General Davis
Walker who compares the United States today to Rome before its fall. He
is dismissed as a "prophet of gloom: and barely covere din the press our
debts keep growing. All of this borrowed money keeps people pacified
and, for the most part, politically complacent for now..
So many of us live beyond our means. This is not news, but isn't found
in most news reporting is how this shift has been engineered through
corporate decisions that are aided and abetted by government polices.
Questions of by whom and for whom need more and better investigation, as
well as a look at who are the losers and who are the winners.
Business reporting that focuses on the upticks and downticks of the
market provides little room for explanation, analysis or
connecting-the-dots journalism. In part, that is a result of the fact
that many of our major media companies don't operate in a world apart
from these pressures. At least ten credit card solicitations have
arrived recently in my mail, and the Disney (owner of ABC television
network) card was in that pile. Many credit cards boast of partnerships
and discounts from media companies and entertainment providers, from
subscriptions to DVDs. Like car companies and airlines before them, the
media industry has discovered that there's money to be made in the
credit business, and so credit card companies become big media
advertisers. Why alienate them?
This credit squeeze is hitting the news business, too. Jobs are being
cut and reporting trimmed. Joe Strupp of Editor & Publisher observed in
his 2005 media wrap up, "Using the bizarre premise that newspapers can
bring back lost circulation and ad revenue by making their products
worse, top executives at major chains from The New York Times Company to
Tribune took a butcher knife to staffing with buyouts and layoffs that
appeared almost epidemic."
What happens to news business employees laid off in this environment?
Like those in other industries where cost-cutting leads to unemployment,
they enter what insiders in the credit business call "the turnstyle,"
living on more and more credit from cards, soon to be followed by a dip
into home equity. Nor have wages and benefits kept up with inflation,
and many are being cut. Health care extensions after a job ends are over
within a year, and then what? What's the alternative? More debt is one
of the few accessible options. The turnstyle keeps turning as personal
debt keeps growing.
These issues and scams can be reported, and they must be not just in
consumer advice columns and soft features but with hard-hitting and
serious investigative reports.
Filmmaker Danny Schechter, a 1978 Nieman Fellow, is the author of two
new books, "The Death of The Media" and "When News Lies." A former
producer at CNN and ABC News, he is now executive producer at
Globalvision.Inc. E-mail to: danny@mediachannel.org
For Nieman Reports: www.nieman.harvard.edu/reports/contents.html
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