Imagine an America that had been listening to the voices in the Middle East.
Not interviews with military consultants on CNN, but traumatized Palestinian children,
the Israeli whose family disappeared in a bomb blast, the castigated Afghan widow,
the Iraqi father who cannot find or afford medicine for his daughter. What if
we had been listening for years, no, let's say decades? What if we had listened
to the people who pay the price for oligarchic oil politics, instead of those
benefiting from it? What country would we be? How much oil would we use? How stingy
would our foreign aid be? Whom in the media would we believe?
But we can't truly listen to people far away. The people we can listen to are
the people nearby who will talk to us. They are our children, neighbors, coworkers,
spouses, or the sorrowful person we avoid on the street. We can practice by squatting
on our haunches on a cold night and listening to a homeless person. The whole
story.
What happens when we don't listen? The main reason medical patients file malpractice
suits is not that they believe their physicians are incompetent but that they
feel the doctors don't listen. The failure of communication leads to disappointment,
anger and frustration. That can lead to hostility and arrogance on the part of
the doctor, which inflames the patient's anger further. If this keeps up, the
patient seeks a lawyer.
The resentment that results when people are not listened to, especially those
in need or suffering, arises everywhere. Listening is as different from hearing
as a live animal is from a fur coat. Listening is generosity. Listening is consciousness.
Listening is alive. Functionally, listening allows us to see a world we don't
know, to understand experiences we haven't had, to reframe or drop a belief long
held. It creates distinctions, and it is from these distinctions that we create
new possibilities.
The language of war is the language of conflation. Concepts and distinctions
are fused, nuances erased. Conflated, bellicose words masquerade as truth and
dodge uncertainty. There is only good and evil. There is only us or them. Alternatives
disappear, possibilities sink from sight.
Listening is the opposite experience. It doesn't judge, know or argue. When
we listen to people, our own language softens. Listening may be the cardinal act
of giving. It is a silent quality.
I think it is the source of peace.
Paul Hawken is an environmentalist, entrepreneur, journalist, and the author
of the books "The Ecology of Commerce" and "Natural Capitalism."
Copyright 2002 Philadelphia Newspapers
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