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The Dreadful Candy Caper: Hershey's Outrageous Labor Violations
What happened recently at the Hershey candy factory, in Palmyra, Pennsylvania, has to be considered one of the weirdest and most outrageous labor stories of the new year.
First the outrageous part. According to a story in the New York Times (February 21), Exel, the logistics company hired by Hershey to oversee its Palmyra operation, was found guilty by OSHA (Occupational Safety and Health Administration) of intentionally failing to report 42 serious injuries in the plant over a period of four years. Those 42 accidents constituted 43-percent of all such injuries that occurred during that period.
The majority of those injuries were related to the lifting and rehandling of large crates (some weighing 60 pounds) of Reese’s cups, Kit-Kat bars, and Hershey’s Kisses. The Labor Department issued fines in the amount of $280,000, and David Michaels, the Assistant Secretary of Labor in charge of OSHA, was quoted as saying, “Exel understood exactly what the law was on reporting. They were aware of these other injuries, and they just did not record them.” So that $283,000 penalty (inordinately high for OSHA violations) wasn’t levied for the usual reasons—improper record-keeping or unsafe working conditions—but for the much more serious crime of willful deceit.
Of course, Hershey wiped its hands clean of the whole affair, claiming they had no knowledge of how Exel ran the operation. This “veil of ignorance” nonsense is reminiscent of American sportswear and sports equipment companies claiming not to know that their products—the ones being sold for top dollar on American shelves—are being manufactured in Central American sweatshops where near slave-labor conditions exist, and where union activists are regularly threatened, beaten and, on occasion, murdered.
Unfortunately, this “know nothing” posture is prevalent across-the-board. By their own admission, the U.S. Government in Iraq had no knowledge of what Halliburton and Blackwater were doing, and Halliburton and Blackwater had no knowledge of what their subcontractors were doing, which meant, conveniently, that no one could be held accountable. Contractors and subcontractors now litter the commercial landscape. Say what you will about the “enemy,” but the only guys in Iraq who seemed to know who answered to whom were the insurgents.
As to the safety aspect of the Hershey fiasco, let’s be clear: there’s no way this could have happened in a union shop. Not only would a union facility have 24-hour a day shop stewards, union safety coordinators, ergonomic analysis committees, (not to mention a hotline directly to OSHA), but the company would never dream of concealing it.
Management would know that no accident or injury could possibly go unreported—unless the individual workers involved purposely concealed them (which, in most cases, would get them in trouble with both the company and the union). In short, the difference in safety conditions and responses between a union shop and non-union shop is the difference between night and day. There’s no comparison.
And now for the weird part. According to that NYT story, many of these employees were student workers here in the U.S. on an “international cultural exchange program,” recruited by SHS Staffing Solutions, the subcontractor hired by Exel (the contractor hired by Hershey), to man up the operation. Apparently, Exel was using hundreds of these foreign workers to do the heavy lifting.
Which raises several questions. For one thing, what sort of “international cultural exchange program” involves the participants doing manual labor in a factory? What is so “culturally beneficial” about heaving cases of Kit-Kat candy bars on the graveyard shift at a Hershey plant? And if it’s an “exchange” program, does this mean it’s a two-way street? Are an equal number of Americans traveling to foreign countries to do this kind of work? Are American students volunteering to spend summer vacations working in Ukrainian salt mines? If so, it’s the first we’ve heard of it.
And not to sound mean-spirited or xenophobic, but with unemployment hovering around 9-percent, why aren’t American workers being offered these jobs? If there’s a genuine need for this lifting and hoisting, there are American workers willing to do it. Alas, if you pay a decent wage, as strenuous as the work may be, you’ll find a long line of them waiting outside the hiring hall.
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27 Comments so far
Show AllThe key sentence in this piece is "if you pay a decent wage, as strenuous as the work may be, you'll find a long line of them waiting outside the hiring hall". There is no such thing as a "decent" wage in this country anymore. Even yesterday's piece where Chris Hedges lauds Ralph Nader's attempt to raise the national minimum wage is a joke. $10.00 an hour is a dirt wage. When you figure in state and federal taxes, FICA, SSI and Worker's Comp a person would be taking home about $7.00 an hour. And where I live, gas prices have risen to $4.70 a gallon. It is rare to find any major company paying anything close to a decent wage anymore. And forget benefits; those went out with the rise of the oligarchy. We need a living wage in this country, something to the tune of $20-$25.00 an hour.
Taking advantage of vulnerable foreign exchange students doesn't surprise me in the least. And I agree with the author, there are plenty of us in this country who could use the work. But $10 bucks an hour for laborious, back breaking work without benefits is criminal. Especially when one thinks of all those putative yahoo brain trust morons in Washington and Wall Street who are raking in millions for screwing the rest of us.
Linh Dinh alluded to it yesterday in his piece: what's happening in Spain, Greece, and now India; the rebellion is coming to a town near you. I hope like hell we rock the boat this election year. The system is broken. Time for us if us who actually live in that system to take it back. (Instead of those swimming round and round in the fishbowl in Washington D.C. who never bother to try and understand how the rest of us are drowning.)
Great comment ElizabethT. Totally agree with you.
ET:
Thanks for breaking down the reality of what a livable wage does (and does not) look like.
tj
You're welcome "tj". I recognize you as one of the sensitive commenters who frequents CD and makes a difference with your ideas. Actually there are many of you.
How do we change this damn system and hold corporate CEOs and executive officers accountable? I wish there were a way to "make" companies pay higher wages plus benefits. Who can implement such a law? Shit, they spy on us so why the hell can't we get a law that mandates higher wages for all?
Pennsylvania is a Republican State - what can the working man expect?
Sounds similar to the way the H1-B program has decimated American Hi-Tech jobs.
Corporations claim a "knowledge shortage", and petition the government to bring in "highly-trained" foreign workers to fill American positions.
But... there *is* no American knowledge shortage. Not any more than there is a shortage of Americans in the Hershey, PA area willing to do the jobs mentioned in this article.
Thousands of American engineers have been laid off, often first forced to train their H1-B replacements. These unemployed American engineers, sometimes with pedigrees from institutions like Cornell and Stanford, often remain out of work, while competing companies hire more H1-Bs, refusing to even interview American applicants.
This is all happening, just like the Hershey Caper, to drive down American wages and benefits, and to drive up stock prices. Thus, American upper managers get wealthier two ways: stock options heading into the stratosphere, and direct kickbacks by the companies providing the H1-B workers.
And, of course, neither of our right-wing parties will do anything about any of this.
One of the biggest offenders of the "knowledge shortage" is Microsoft. It seems that Bill Gates needs the money.
"And not to sound mean-spirited or xenophobic, but with unemployment hovering around 9-percent, why aren’t American workers being offered these jobs?"
Because most Americans would be aware of workplace laws and OSHA standards. It's cheaper just to pay a fine, than deal with employees that demand breaks during every four hours worked, bathroom facilities, and safe working conditions.
Actually, according to news stories last year about this, it was _only_ the foreign student-laborers who brought the issue to OSHA's and the media's attention! The sullen, beaten-down USAns who worked alongside them kept working and hurting their backs without complaint.
And believe me, a majority of the students stated they had no desire to return to the USA for any reason.
All the more reason for the American workers to join a union. And I'm still puzzled how this "international cultural exchange program" involved working in a factory, loading crates. Doesn't make sense.
Heads up - I smell a rat.
My 20 years experience with Worker's Compensation claims and claimants suggests the adjective =serious= is erroneous. My bet is that all 42 injuries were low back strains, ostensibly from heavy lifting, symptoms of which are too frequently exaggerated for some purpose. Remaining in the USA could qualify.
FYI - as a psychologist I helped create the scoring & norms for the Waddell Signs, a physician's clinical test of non-organic factors in presentation of low back pain - used around the world. I interviewed & psychologically tested the the experimental Ss. That's why the thing works. I helped. So I'm not blowing smoke up any one's butt.
While I am aggressively pro-client in rehabilitation - and the Hershey company is a weasel - I have also seen circumstances in Toronto where 4 male towel heads got off an airplane, rented a car with comprehensive insurance, and after departing the airport ran the fucking car into the first telephone pole they found. Some insurance company was on the hook for four back or neck injuries.
You read it here. - Trylon
If those claims were "bogus" why would OSHA assess so large a fine? Some doctors commit Medicare fraud, some lawyers lie, some teachers and priests molest children.....and some employees fake injuries. What's your point?
None of us know the contents of the 42 files, one for each person claiming injury. I'm not sure how many medical and accident claims files you've read, but I've read thousands. When I'm done I know that Col. Mustard did it, in the library, with a brass candlestick - because that was my job to solve any mystery. It is why persons filing claims appeals were frequently referred for my evaluation prior to final decision. Quite often I brokered a better deal for the injured person, who was regarded as Faking rather than exaggerating unconsciously, due to terror about the future. I was pro-client rather than what is euphemistically called pro-active. Pro-active means Screw the bastard.
OSHA makes sure that all aluminum ladders have signs saying: "Do not eat this ladder". Meetings are held about the best color for that sign. I suspect human factors as a scientific discipline is underrepresented in OSHA. A further issue not covered in the article is whether evaluations of the 42 were conducted by professionals fluent in their mother tongue. Among my tasks for years was to administer tests of English reading mastery (in grade level) and comprehension.
Language reminds me of the following war story.
A weird but true case is that mental health facilities can produce files so large that the last few years are kept locally but the preceding 30 years are stored in some dark & dusty warehouse. After insisting to see ALL the files upon one mental patient, I came to work the next morning with my chessboard. I set up the pieces before the patient was brought to my office. He was like the mute Harpo Marx, dashing to the game to move a pawn. He defeated me in less than 15 moves. He was a Yugoslavian man living on a ward for the adult mentally retarded, more than 20 years. My advert for Yugoslavian volunteers from the community began his gradual rescue. On his admission form in the 1950s it read: "Looks stupid".
Trylon
Please see my 4:34 post below.
To summarize, these were foreign summer-exchange students with absolutely no desire to stay in the US. Most had no desire or reason to malinger for workmans comp.
http://www.nytimes.com/2011/08/19/us/19students.html
http://www.nytimes.com/2011/08/18/us/18immig.html?_r=1&ref=us
So much for your vile, mean-spirited accusations. We will take an apology at any time.
Yah, well, that's yer low-life towel head fer ya.
And thanks for the heads up-- I smell something too.
Are you serious Trylon?! You're a psychologist? Yet you call people "towel heads?" What school did YOU go to?
I couldn't agree more. Also, vowing that he's not "blowing smoke up anyone's butt" struck me as an odd thing for a PhD to say. I'll bet $5 right now that Trylon is NOT a clinical psychologist. Maybe he visited one once, but he himself ain't one.
He's also obsessed with genitals... AND thinks human beings represent a failed experiment, one the Earth would be best done away with. He can neither factor in nor conceptualize the possibility that socially-engineered mores are responsible for most of the aggressive behavior now in view. And his entire concept of human nature is based on the fruit of patriarchal conditioning processes. He considers nothing that falls outside of his rigid claim to research along with his pedigree in psychology. He mistakes shocking readers with extending enlightenment.
You're so cute.
deleted
This story was widely reported here in Pennsylvania. These were foreign students on an exchange program. They, and the US families they were living with, approached the media (later OSHA) about the widespread abuses. Like most people visiting teh US (aside from the desperately poor bordering the US to the south), they had no desire to stay in the US. Many came from Europe and were here purely out of a curious desire to see a country thay had heard bad things about. Most, it appears, had their beliefs confirmed.
And you must be the same sort of psychologist as my right wing, "tea party" schmoosing corrupt congressman Tim Murphy (R-PA).
Tell you what I'm really upset about. I love Hershey's Kisses! Now I'm going to have to boycott them! Argh!!!
Trylon - Really?? Towel Heads??
I am not the least intimidated by symbolic garments of any kind. Clerical collars, nuns habits, various veils and lace or plaincloth female caps, phylacteries, headgear that encases dreadlocks, ad infinitude from pole to pole and continent to continent. Anyone here is invited to make a kissing sound for the power game of Mr. Dressup. Then, go home and look at yourself in the mirror.
Because of this, I bought a replica of a metal Viking helmet - they cost @ 150.00 on the Internet - and when I'm wearing it, man, I expect people to look down at the ground and kiss my Viking ass. "Hey! I'm wearing a helmet!"
The province of Ontario made an effort to recruit police cadets from the Cultural Mosaic, in order more properly to relate to the new demographics. Individuals whose pre-Canada nationality involved the wearing of turbans for religious reasons REFUSED to wear the headgear of Ontario Police. This came to a high profile court case.
That was trivial. Many years ago, a white Canadian judge heard a court case in which a man had nearly beaten his wife to death. This was acceptable behaviour in the culture from which he had come. The court room was filled with family and members of his religion. The judge explained firmly that he was in CANADA NOW and would behave according to OUR standards. He sentenced the violator to six months in jail.
Approximately one month later the persons in that courtroom had returned to their homeland, but the judge was missing. He was found inside a burlap bag, having been hacked to death by swords. No piece of the judge was bigger than a man's fist.
Persons of other cultures than mine have offensive terms for my ethnic identity. Some represent hate, some represent ridicule. My skin is pink and my eyes are round. My most common dress is blue jeans. Available traits are myriad.
I have been called a Gringo. Do you know why? During the Mexican War, both sides stopped fighting at sundown, had dinner, then sat by campfires playing guitars. The Yankee soldiers played - ad nauseam it seemed to the Mexicans: "Green grow the lilacs all sparkling with dew." Gringo comes from =green grow=.
Like it or not, my attitude towards political correctness is not far off that of Bill Maher. I will not meekly ask for the same license as his. I take it.
This is all I have to say.
Trylon
Hmmm. Ok Trylon. I hear you and acknowledge your right to your opinion.
I wonder if we're the only country in the world where the citizens go around reminding each other that they have a "right to their opinions." It's illegal (ILLEGAL!!) in France to deny the Holocaust. Simple as that. No fetish about "having a right to an opinion," no fetish about personal liberty. It's against the law. Why? Because the French are "grown-ups."
Hersheys is also the biggest buyer of cocoa harvested by child labor under often brutal conditions. I will not buy Hersheys. If you must buy chocolate, buy fair trade. Meanwhile, I wish the Hershey workers the best. If they make any inroads into the prerogatives of the company management, we all benefit. They could start by opposing the so-called cultural exchange exploitation of foreign youth and demanding fair reporting of injuries to OSHA.