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Why We Should Question Walmart’s Latest PR Blitz
Walmart made big news this week with a press conference alongside the First Lady to announce new company commitments. Most of the mainstream media coverage of the Walmart announcement seemed to buy the company PR that it was taking valiant steps to improve the affordability and health qualities of the food it sells. Among these commitments, Walmart said it will be working with food suppliers to reduce sodium, sugars, and trans fat in certain products by 2015; developing its own seal to help consumers identify healthier products; and addressing hunger by opening Walmart stores in the nation’s “food deserts.”
Do these Walmart promises really hold big upsides for health and food insecurity? The Times seemed to think so, running with this headline: “Wal-Mart Shifts Strategy to Promote Healthy Foods.” (Am I crazy or does that read remarkably like the Walmart press release: “Walmart Launches Major Initiative to Make Food Healthier and Healthier Food More Affordable”?) Had the Times been aiming for accuracy it might better have titled the article: “Walmart Launches PR Campaign Promoting Promises to Win the Hearts and Minds of Urban Consumers.”
With little critical coverage in the mainstream media, we are left to ponder the impact of these Walmart commitments ourselves. Thankfully, we have the wisdom of experts like Marion Nestle, author of Food Politics and What to Eat, to shed light on these claims. (Check out her take here). One of Nestle’s most important points is that Walmart’s promise to develop its own front-of-package seal is a clever preemption of work underway at the Institutes of Medicine and FDA to “establish research-based criteria” for such packaging and create regulations for the entire industry, with real oversight.
Let’s dig deeper and look carefully at what the company is saying it is committing to doing. Specifically, Wal-Mart is pledging to “reduce sodium by 25 percent, eliminate industrially added trans fats, and reduce added sugars by ten percent by 2015” in some of the processed foods that it carries.
Impressive? Not so fast.
First, consider that it’s not unusual for a can of soup to contain as much as 2,291 mg, or more, of sodium. (For perspective, the Centers for Disease Control and Prevention recommend we consume just 1,500 mg a day). We need to reduce that sodium figure significantly more than 25 percent on many of Walmart products before we dare call them “healthy.” As for trans fats, public health advocates have long been advocating for all food producers to eliminate trans fats across the entire food supply. Finally, a 12 oz. can of Coke, for instance, bought at Walmart—and which the company notoriously pushes at steep discounts—will already contain 39 grams of sugars, the upper limit of what is often suggested as the total daily consumption for non-diabetics. In other words, Walmart’s nutritional commitments are really about making the unhealthy processed food it sells marginally better, at best; at worse, it’s offering the veneer of healthfulness to foods that should be considered bad for us.
These nutritional promises are not only weak in their aspirational goals; they’re also non-binding, which means we’ve got to take the company on its word. These nutritional promises are not only weak in their aspirational goals; they’re also non-binding, which means we’ve got to take the company on its word. (The White House’s Sam Kass has stressed that all these proposals can be verified in an “open, transparent” manner. But with Walmart’s history of backroom deals—like its lobbying with other retailers against strict meth laws—I’m dubious).
Corporate driven, non-binding promises like these are also the oldest trick in the food industry PR playbook. Just ask Michele Simon author of Appetite for Profit, who details how Pepsi, Kraft, and numerous other food companies have made similar promises and gotten big payback with good press even though they’ve done very little to actually improve the health qualities of their products. These commitments also receive great press at first—note the windfall for Walmart—but there is little accountability over time when the changes are supposed to be made.
Now, let’s turn to the Walmart claim that the company wants to move into urban markets, and reduce the costs of some of its food items, to help low-income people access more affordable food. The New York Times writes that “that low-income people, especially those who receive food stamps, face special dietary challenges because eating healthy costs more and healthier food is harder to get in their neighborhoods.” Yet, the Times fails to mention the studies that have found that because of Walmart’s low wages and benefits, its employees rely on food stamps and other social services far more than the typical retail employee. While Walmart is spending a lot of time and money saying they plan to address food insecurity, the company is actually exacerbating its underlying root causes.
The Times also mentions that Walmart will help address food deserts, defined as “a dearth of grocery stores selling fresh produce in rural and underserved urban areas,” by building more stores, the paper didn’t quote any community-based activists addressing these so-called food deserts on the ground. Do these community advocates think Walmart is the solution? Are they happy Walmart has set its eyes on Washington DC, New York City, Chicago, and other urban markets? Of those I’ve talked to, all are skeptical of the company’s promises and highly critical of the Walmart model: the anti-worker rights, low-wage, low-benefit way of doing business.
We also have plenty of evidence now that when Walmart moves into town, the company puts small businesses out of business and sucks capital out of the community. For every dollar spent at a Walmart, only a small fraction stays to benefit the local economy. We’ve seen enough evidence, too, that the company has a long, dark track record of sex discrimination and workers rights abuses.
Let’s be clear, expanding into so-called food deserts is an expansion strategy for Walmart. It’s not a charitable move. Making a big PR splash about improving the health qualities of its food is a smart tactic to deflect attention from the real impact of Walmart on the quality of life for Americans. (Is it a coincidence that this press conference occurred the same week a new study was gaining attention that tracked health and population data and found links between Walmart expansion from 1996 to 2005 and increased rates of obesity?)
As far as I’m concerned, as long as the company depresses wages, exploits workers, violates workers rights, and pushes highly processed foods and sodas, Walmart is not only failing to address the problem of food deserts and food insecurity, the company is exacerbating their root causes.
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28 Comments so far
Show AllWhat a shock!
Personally, I cordially despise nanny-statism and food-fascism-- no offense, Alabama John Laboring Lightbringer 49%er, wherever you are.
But this much is obvious: as ecological/environmental consciousness begat corporate "greenwashing", so too has nutritional consciousness begotten corporate "leanwashing".
Unfortunately, the science of public relations moves much faster than the knowledge gained in research, so the public is sold ersatz new ideas and products which are really designed to appeal to our ideals and wants. Indeed, these ideals and wants are designed as well through our mass media via ad campaigns and social engineering. There's been much about the military-industrial complex this week; it is corporate power which has moved beyond the mere MIC as a threat to our society.
I kinda look at it as maybe corporate America is more desperate than we know. They now have to enlist the flotus and potus (south korea) in their ad campaigns. What’s next, the pope endorsing viagra?
why not if he's up for it?
Maybe while listening to the boys choir!
The wages of Wal-Mart workers is of concern as well as the laborers who get the food to Wal-Mart, from planting to transportation. If they cut prices, you can bet the cut won't come out of profit.
Let's not forget who led the charge to China that gutted our manufacturing base. Wally World thank you very much.
And when they get to China, they depress -- that's right, depress -- local wages from farm products to textiles... They suck the life out of every community they touch, from the village in China to the super store in Chicago, and give nothing back but toxic dehumanization. We won't let 'em in our county.
California had an initiative on the ballot 6 years ago to force companies to pay a fair wage and offer affordable insurance. The votes said no. People really are stupid are they not?
Transportation? By Truck Driver standards, Wal-Mart's actually have it pretty good. They are unionized.
What a pant load this is. Who can remember when the presidential podium was so blatantly used to pimp the wares of these corporate criminals. GE and Wally World all in one day. Even Junior didn't stoop to this level. What a corporate lapdog this president is. Unbelievable.
No, Cheney/Bush just invaded 2 sovereign nations, and supported the illegal occupations with trillions they handed over to dozens of corporate criminals, including Halliburton? Blackwater? Any of this sounding familiar to you?
Yes, amitola, Bush/Cheney did those things. The current President was elected because he hoodwinked millions into believing he actually would do the things he said he'd do. I'm still waiting for him to close Guantanamo, get rid of the PATRIOT Act, actually get ALL our troops out of Iraq, and on and on. Obama is more deadly than Baby George. He's got drones busy over Pakistan, Afghanistan, Yemen and etc He's been in office two years. Is his war-mongering helping us? I don't think so.
Hmmm. Didn't Obama win the Nobel Peace Prize? But I guess there's nothing more peaceful than a dead man. Unless maybe 1 million dead people.
And who can deny that Obomber has taken up the Bush/Cheney mantle on top of his corporate whoring?
According to a just completed study by the New America Foundation, the number of drone strikes has risen dramatically since Obama became President. During his first nine and a half months in office, he has authorized as many C.I.A. aerial attacks in Pakistan as George W. Bush did in his final three years in office.
Read more http://www.newyorker.com/reporting/2009/10/26/091026fa_fact_mayer#ixzz1Br1hSVQD
About "food deserts": This is a real problem--I know from my connection with Detroit. I just wonder how Walmart--specially designed to serve the urban sprawl crowd--will adapt to conditions in the local community. A lot of people there don't have cars. They walk or take public transit. That means smaller stores serving populations. Doesn't sound like Walmart at all. If they try to establish stores in Detroit, I predict they will fail. Walmart represents big, represents cars, represents lower middle class--not the out-and-out poor so much. That doesn't fit Detroit at all.
"Why We Should Question Walmart's Latest PR Blitz"
Well, duh.
Good article, Ms. Lappe. Best wishes to you and your mother.
McDonald's did this many years ago. Unfortunately, this kind of PR was really effective for them, and if you go to McDonald's the long lines of people are fatter and stupider than ever before.
Anyone know if this ties in with the big green PR campaign that MallWart did a year or two ago? If I remember correctly they got David Suzuki, green campaigners, and a bunch of Canadian companies (Canadian Tire, HBC) together in Vancouver for a green strategy conference where they all committed to energy efficiency and "greening" their businesses. Total BS, but it got a lot of press at the time. I am curious if this move to address the issue of food deserts came out of the discussions that went on at the Vancouver conference.
Dear walmart:
Companies that treat their employees so badly have no respect for their customers either.
walmart's new and transparent seal? Probably the "$" dollar sign from that book, ATLAS SHRUGGED.
The latest commercial I saw of Walmart was that check-cashing one. Why no mention or has that commercial been on air for a while?
The American People have rejected Wal Mart, their stores are empty, products limited, prices high, and employees few. Fake food propaganda will not change that. Wal Mart's parking lots and stores are so huge that shopping there consumes most of a day. Local shops are now easier, faster, and cheaper than Wal Mart.
I too see way reduced traffic at local Walmart's as I drive by or accompany daughter/grandson. It went up about 25-30% about 2 years ago then dropped precipitously about 19 months ago. At Christmas this year, co-workers remarked how easy it was to drive up, get a close space, navigate the store, get a live cashier and go. They said what wasn't easy was finding the things they wanted. We've been steering the daughter away from them by pointing out how our "expensive" local food has satisfied us more, so we ate less but higher quality food, interact more often and keep the dollars local and recirculated.
We bought two toys for our grandson at Xmas this year, neither of which would ever be found in a Walmart. A natural, screen-printed canvas mat that has a small city layout on it, for him to drive his brio block cars and trucks around or build buildings with blocks Grandpa made from an apple tree we had to take down. And a plain, (no flashing lights, bells, whistles, noises) Fisher Price tug boat left over at an independent toy store at the closest university town. I say left over because the owner ordered it about 2 seasons ago with 4 others and due to slow demand still had this one. The owner is having trouble finding anything without that overstimulating crap built-in. I encouraged him to try because I was having trouble, too and I think parents are going to want these simpler toys as their tolerance for the squawk boxes plunges. He seemed doubtful and I don't blame him; he's thinking of the demand/supply curve as it applies to his situation and the evidence is currently against me.
Our grandson favors our gifts over most of his others (all electronic), but of course, the shipping tube the mat came in was the hands down winner!
Why 2015? there are healthy foods available today .....
Walmart is also exploring 7-11 style convenience stores for their urban expansion.
Support to community gardens with locally produced foods sold locally? Does Walmart donate 'dated" food to local food banks?
Why are they targetting minority military automatons for management jobs ???
And it's nice that Michelle is involved. It's really hard to screw up a garden when when there's much fertilizer available in the White House.
Everything about WalMart is cheap. As far as the MSM boostering their PRBS, what else is new? Michelle lending support to the WalMart expansion into urban centers to peddle its cheap crap - she made her fortune serving on corporate boards. Nothing new here. Still, this piece is informative.
They can improve the food all they want, but what about the packaging? Just buy two boxes of cornflakes - one Walmart's Great Value brand, one Kelloggs or Post. Open them and take a sniff.
I thought they couldn't hurt cornflakes, but after the sniff test, I tossed it in the garbage.
www.rainbowlaw.com
We refuse to eat any WalMart foods after hearing about multiple instances of contaminants found in Chinese products. We don't want our kidneys destroyed, our bodies wrecked by poor quality control.